I checked in early morning probably midnight. I was greeted by Shawn… who apparently was having a bad day. So I was greeted with “of course a last min check in” after I interrupted his whatever he handed me my keys. When I get to the 4th floor and find out neither key works I return to the lobby- to which as I’m walking towards him I hear “of course he has a problem with his room” (apparently he doesn’t know the difference between internal monologue and external) to which I (don’t know why but felt the need apologized too him!!!) and explained my keys were not working.. he explained how it was my fault for holding near my phone battery or a magnet..
whatever happened to treating a customer with a smile and a welcome?
With the exception of housekeeping which were pleasant and very nice this was a miserable experience
Lee
1 晚家庭旅行
2/10
The personnel were rude and unfriendly. The room was hot and stinky. The bed cover had black stuff on it. The breakfast had eggs, no meat, gravy, no biscuits or toast. There was no one tending the breakfast bar. I have always relied on the ratings in the Hotels.com app, but this one was way off.
Don
1 晚行程
6/10
convenient to the interstate
David
1 晚行程
10/10
Everything was amazing
Jatara
1 晚家庭旅行
8/10
Neal
1 晚行程
8/10
The hotel was GTG!
I didn't know what I would find, but was pleasant and quite adequate. It met all my needs.
Dane
2 晚结伴旅行
8/10
The room was clean but it was noisy. You could hear people in the hall and outside even though we were not on the bottom floor. The toilet was loose and the sink drained very very slow.
Erika
1 晚家庭旅行
10/10
Sharitah
1 晚行程
8/10
Cathie
1 晚家庭旅行
6/10
Nancy
3 晚行程
6/10
Yuho
4 晚行程
10/10
Kelly
1 晚家庭旅行
6/10
Robert
2 晚家庭旅行
10/10
Misty
1 晚行程
4/10
The room appeared decent, however, our Non-smoking room smelled like smoke, even with the AC at 68 degrees F. The bathroom toilet was very loud at night.
Otherwise, it wasn't horrible. My wife complained about the smoky smell but didn't want to repack and move. Since it was only one night we just dealt with the smell as we were very tired from our long drive.
Randy
1 晚家庭旅行
10/10
Bryan
1 晚行程
8/10
Jack T
1 晚行程
6/10
Stephanie
4 晚家庭旅行
8/10
The service was great!
TaMara
1 晚行程
8/10
My only complaint was a few small blood spots on the WHITE comforter-I had been sitting on it for a few hours when I discovered it, and I was wearing a sweatshirt and jeans-wasn’t bleeding from anywhere. I was tired and ready for bed, so I just got under the covers and prayed for the best lol. But that’s nasty…..
Lisa
1 晚家庭旅行
8/10
Elizabeth
1 晚家庭旅行
2/10
James
2 晚行程
10/10
It was awesome I had an amazing time while I was there and the guy at the front desk was so polite the rooms was clean and I enjoyed it