Really nice hotel. Rooms were clean and rhe bed was comfy.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Great rooms
Stayed here a few times, never had a bad experience.
Bar a little expensive and a limited selection of beers, but that's being picky.
Rooms are spacious and well appointed.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
mark
mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Abdul
Abdul,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Stay was good but I was not happy about my room. First of all the room telephone was not working so we could not book in for the spa. We wanted towels dropped to our room so we had to go downstairs and let them know but still no towels were sent Then we complain that The telephone should’ve been working in the room as we have to keep coming downstairs to Contact if there is an emergency it will be difficult to contact yourself because on the mobile the line is so busy put the staff and everyone else was polite and nice i Explained all this to the receptionist
Lashmi
Lashmi,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Attempted break in to van
I chose this hotel as i was attending a show at the CBS Arena and had a van to transport the stock etc. The car park has barriers which was a good reason to help deter criminals trying to steal / break into my vehicle. How wrong i was as the barriers were not closed as of 10pm that night !! Aside of this and several ££££'s of damage.
The room was fine but i was directly outside of the kitchen extractors so noisy and i could not open the windows for the fumes of food being cooked. I had to eat both nights in the Triumph bar as the restaurant was fully booked, the queues just to be served took 15 minutes, really understaffed with the other bar shut when the hotel is obviously busy. The food itself was not great and twice was sent ot a wrong table which meant arriving at mine was luke warm. The reception staff were very helpful with regards to the van break in but those in the bar area were too busy & stressed to be polite. In a nutshell....avoid this hotel
Alec
Alec,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Russell
Russell,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Jon
Jon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
birthday staycation
trip of a lifetime would definitely reccommend .eveything was so beautiful and clean the staff were amazing and the food was delightful 10/10.
Taurai
Taurai,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
3xcellent hotel
A great stay, lovely clean big room, bathroom with bath and shower, good breakfast and a brillient location.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Gary
Gary,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
Tejinder
Tejinder,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Bhupinder
Bhupinder,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Amaka
Amaka,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 19 日
Not up to usual standards
Not so good unfortunately. We have stayed previously but feel standards have slipped. Firstly we booked 2 superior rooms - only one was superior- when questioned we were told it was correct however it was not. This left one side of the family with a less quality room - no fridge needed for medications and specialised milk. The first 2 days the temperature in the hotel was very cold and the service in the food bar very slow the first evening - 3 hours we waited for a meal - made worse by the fact we were all really cold and many of our choices were unavailable! We asked repeatedly for the air con to be turned off and were ignored! The second evening we booked for the Marco Pierre White restaurant and were greeted with a long list of what wasn’t available. Many disgruntled customers were in some leaving without having their meals. An hour and a half wait in the cold and our food in fairness was lovely when it arrived. Unfortunately we didn’t have time for dessert and were desperate to get out to get warm! The 3rd evening was warmer and quicker service in the bar however a reduced menu and still items not available off that! My niece did not eat as there was nothing available she could eat due to her allergies. Breakfast all 3 mornings was great and staff were attentive.
When paying a lot for the hotel it’s disappointing that access to the pool is limited to 1 1 hour slot a day. We come away to be able to enjoy these facilities so more access to them would be better.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Perfect
Everything was the way it should be. Very friendly staff, nice pool and gym, comfortable beds, clean room and of course delicious breakfast!
Marcin
Marcin,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
room was dirty
bedroom door lock
alarm turn off at midnight from drunk guest
Drunk guest in the hallway arguing
me and my family did not sleep not happy