桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物。

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住提供机场接驳班车吗？

是的，提供机场班车。费用为每人单程 MXN 2100。

何时可在桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住办理入住和退房？

开始办理入住：15:00；停止办理入住：23:30。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速入住和快速退房服务。

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否有内部娱乐场？

不，该住宿不设赌场，但里维埃拉大赌场（4 分钟车程）就在附近。

在桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住及其附近有什么游览观光项目？

现场活动包括划皮艇、帆船运动和帆板运动，您可以畅享其中。现场娱乐活动包括健身课程和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官。桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住也拥有6 间酒吧、室外游泳池和桑拿房，以及蒸汽浴室、游乐厅/游戏室和花园。

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住店内或附近是否有餐厅？

是的，有 10 家店内餐厅。

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住配备任何户外私人空间吗?

是的，每间房间都有阳台。

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住周边区域环境如何？

从桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住仅需13 分钟步行可至Playacar Golf Club (普拉亚卡尔高尔夫俱乐部)，19 分钟步行可至第五大道。

卡曼海滩桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住住宿优惠| Hotels.com 好订网

Q: 桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住店内或附近是否有餐厅？

是的，有 10 家店内餐厅。

Q: 桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 7 月 27 日

Access VIP gave many great benefits such as preferred dining reservations and all bell service arrangements made. Great property, great ocean front room. I highly recommend.

Edward，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 1 日

Mikayla Mae，7 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 28 日

The resort was beautiful and we really enjoyed the all inclusive food and bev. There were a couple things broken in our room that never got addressed after letting staff know twice and we had a medical emergency that could have been handled better as well.

Britney，5 晚结伴旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 22 日

Property is beautiful as you drive in and enter the resort. There are several pools to use. We opted in for the adult’s side and that had the smallest and worst pool. No swim up bar and no one walking around offering drinks. If you were a member there was a small separate pool and staff was catering to them. There were food options around the pool areas but it was an open air buffet so the food was open to all the elements and bugs and what not floating around, not even covered.The rooms were old and we had zero water pressure in the shower, I mean it was a literal trickle. Food was not mediocre. We stayed at the Sandos in Cabo and it was a completely different experience. We ended up leaving this resort and booking else where.

Leslee，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 5 日

Maria，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 31 日

Araceli，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 8 日

Elevators not working. Water pressure in shower weak. Overall great resort. Would recommend.

teresa，8 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 27 日

I love Sandos Playacar. This was our second trip here and both times have been great. The food is fantastic, the staff is cheerful and helpful. Everything was perfect. The level of effort and care the staff put into the reslrt is genuinely astonishing. 10/10.

James，7 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 3 月 25 日

I loved the staff. Cici at the pool. April, Alan Alex Carlos. I hated that we were in adult only and there were SO MANY KIDS. I feel that they need to section areas in the buffet for adult only. The a la carte restaurants should either have adult only times or ones for adults only. When you book adults you should get it. The smell/perfume In the resort lobby needs to be toned way down. You get a headache as soon as you walk in. The check in checkout was difficult. Lined up for checkout because we were in a transport time frame only to be told that they were checking people in ( nobody available to check out) the spa people walking around were too aggressive. Counted in one day I got asked ten different times if I wanted a massage. I would not rush back.

Adrian，9 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 19 日

Segunda ves ke la visito , y ha cambiado un poco, no me parece correcto ke cobren por usar el sauna teniendo todo incluido entiendo ke hay huéspedes ke son privilegiados al tener la membresía, otra de las cosas las reservaciones a los restaurantes ya ke tratas de hacer una reservación y generalmente no tienen lugares incluso tratando de reservar con dos días de anticipación, hace 5 años ke fui por primera vez y todo trabajaba mucho mejor, aun así volvería otras veses

Salvador，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 18 日

Great ocean, pool, and overall amenities !

Joseph James Izworski，9 晚结伴旅行

Orbitz真实住客点评

2/10 很差

2025 年 3 月 4 日

When we arrived on Friday, Feb. 21, 2025, the staff neglected to tell us that the Grand Buffet was closed. We found out the next day that it was due to at least 50 people who got sick from Canada there for a wedding. You can look this up in the Playa del Carmen News. We were as well as everyone else, without water in our shower, sink, and toilet for the whole weekend and no communication from staff as to why. The Grand Buffet did not reopen until Tuesday evening but we were afraid to eat there so went off the property to eat. Our mini fridge was never restocked and this was after 6-7 phone calls a day to guest services. The elevator in our building was out of order. The service outside was terrible . We sat by the pool for 5 hours one day and the waitress came to take our order once. They were not telling new people registering that the water was not working and the Grand Buffet was closed. We have tried to get a partial refund but have had no luck. We will never go back.

Expedia真实住客点评

2/10 很差

2025 年 3 月 3 日

Mark，7 晚行程

Expedia真实住客点评

2/10 很差

2025 年 3 月 1 日

Buffet was closed for most of the trip because of multiple people getting sick eating there. Had no running water for over 48 hours in two separate buildings of rooms. Toilets were over flowing because you couldn’t flush them, no showers, no brushing your teeth. But when staff was asked about it, you couldn’t get any type of answer as to when the problem would be fixed. Our group ate off the all inclusive resort more often than not to avoid potentially getting sick from under cooked food or unsafe handling of food

Jacob David，7 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 2 月 28 日

Over 400 people got food poisoning including us the first day.We were very sick!Didn’t feel good the whole time.Didn’t have hot water till the day before we left.Didn’t have Any water for 2 days! The buffet was closed for 4 days.We ate saltines a lot because we were afraid to eat anywhere.Very disappointed!!!!Saved up money to go on this vacation and barely ate or drank anything the whole time. We feel that we should get our money back!!

Lori，10 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 2 月 27 日

We were very excited to go to an all-inclusive resort in Mexico with a great location. we arrived and day one looked promising, but then very quickly crashed to a unexpected catastrophe. 3 people got sick night 2 and was bed written for days, and that was just the start. we then proceeded to go to dinner but needed reservations everywhere besides the buffet which was awful. next say we had no water at all for (2) full days, then buffet was closed down and everything was very unpleasant. No waiters by the pool & long lines everywhere. We have been to multiple resorts and never had a bad Experience until now, although this one was a nightmare other than the beach and the staff which were amazing from day to day! They didn't comp us anything for the inconvenience and will not be going back to this resort EVER!!!

Joseph，7 晚家庭旅行

Orbitz真实住客点评

2/10 很差

2025 年 2 月 21 日

The beaches and pools are beautiful. The rooms where musty and stunk like sewer. Everyone in our party got sick

Michael Otto，10 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 2 月 20 日

Love the beach and gardens around the property. Disappointed that top shelf alcohol is not top shelf! They don't provide bottled water. Family pool washroom had no toilet seat in men’s wash room. We had to walk about10 min to reserve a volley ball for pool and could omly have it for one hour. Reservations for several restaurants were not available. Food was a hit or a miss! The hotel store is very high priced and you can walk out the resort to a market for the same items. Evening shows targeted at children don't start until 9:00 pm. Not much pool side entertainment. Many resorts offer dance lessons, language lessons etc. not Sandos! The beach bbq was a hit and family section pool had better service than the adult only. the adult only pool only had one bartender and every drink you were waiting in line. The spa now charges for hydro therapy pool which is just a sauna and jetted water. The rooms are outdated and a/c barely works. Patio doors are a challenge to open and no screens. housekeepers were terrific and accommodating!

John Robert，8 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 2 月 16 日

The good: the beach is one of the best in this side of Mexico. Staff are great. Wildlife all over. Great coffee bar and taco shop. Lush grounds. The bad: all adult side rooms have a shared interior door with neighbour. Can hear all coughs, conversations, tv, and things left to your imagination. A/C is old and weak. Loud as heck too. Asked for a quiet room for 40th anniversary. Got a patio at the main garbage. Literally on the same level no break, walk out to the garbage. When we were funneled to the reception 'not time share' desk we were told we were upgraded. Literally a normal standard room, why lie? The terrible: 3 of the 4 of us got food poisoning. We have lived in Africa and Asia, been all over Mexico. We don't have weak stomachs. One person twice. A wedding party with 60 people, 40 the same. I think it was the water jug water or the main buffet. People kept coming to reception complaining about being sick.

Burke，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 2 月 15 日

Stayed in one of the adult buildings, that over looked the family section of the beach so while the ocean view was wonderful, afternoons were noisey due to the activities and music on the beach. We spent time at the adult only pool which was very nice. Activities started around noon, some fun games and some wilder pool parties. Definitely a rowdier scene than we expected from an adult only section. Down the far end of the adult beach area you could get away from the music and microphones to hear the waves. The a la cart Italian and Mexican restaurants were fabulous. The steakhouse was awful, sorry to say. Breakfast at the Beach Snack was adults only and so lovely - thank you Samuel for the good care there. Same location was really nice for lunch by the big main pool - open air with big ceiling fans and a reasonable selection of food items. We avoided the main buffet as I got food poisoning there on our third day. We did eat there for some dinners, and while the selection of food is insanely huge, we can’t report that it was very GOOD. I wonder about how much food wastage there is? I wish they had focused on 3-4 themed sections each night, and produce quality meals. I see that they are making an effort to cater to any and all tastes but it’s just too much!! The rooms are simple and comfortable. Beds wonderful - great sleeps. Bar staff cheerful and attentive. The resort is amazingly maintained, with natural gardens. Pools clean. Beach swimmable and lovely.

Marion，8 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 2 月 9 日

Property was massive and nice to walk around, felt like you were in the jungle. Different wildlife walking around. Some food was very good and others were just mediocre. Housekeeping, shout out to Lupita, was excellent!! Beach was beautiful, water aerobics were fun!

Paula Rene，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 7 日

Everyone was so nice. Property was great.

Jason c，7 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 2 月 3 日

Location is excellent, beach is excellent, food was good, alcohol and coffee was terrible except one bar, room outdated but clean and comfortable, shower outdated and very slow, but clean. Overall liked and will come back another year.

Olha，8 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 1 月 16 日

This was our 3rd time staying at Sandos Playa Del Carmen. We like the property, beach is wonderful. Staff is friendly. Has lots of pool options and eating places but was harder to get in restaurants this time. All in all beautiful big property with lots of choices. And its very walkable if your at all fit somewhat.

Steven，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 13 日

Jeffrey，13 晚行程

Expedia真实住客点评

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住

Select Club at Sandos Playacar All Inclusive - Adults Only Area

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桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住

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常见问题

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住有游泳池吗？

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否允许携带宠物入住？

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否有停车场？

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住提供机场接驳班车吗？

何时可在桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住办理入住和退房？

桑多斯普拉卡尔精选俱乐部全包式度假村 - 仅供成人入住是否有内部娱乐场？