Overall an excellent stay, notable particularly for the hotel's fantastic location (direct metro/tram from Centraal station, ten minutes walk to the Rijksmuseum) and wonderful service from a thoughtful, cheerful team for whom nothing seemed too much trouble. Although the rooms and public areas show some signs of age, the hotel is immaculately clean and well-maintained. Hotels.com had incorrectly stated the city tax, the price on my booking confirmation was in fact for one night but my stay was for two nights, so city tax – a huge 12.5%! – was double what I had been given to expect. Only minor criticisms.would be that the hotel still uses quite cumbersome physical keys which need to be handed into and collected from reception each time one left and returned, and that weirdly there are no cups or mugs anywhere in the hotel so I couldn't make a cup of tea or a coffee larger than an espresso in my room,. despite their being the equipment to do so! Would definitely recommend and stay here again.