I’ve always enjoyed the Heavenly Collection. It’s been years since I’ve stayed at a Westin though. I didn’t care for the “new” bedspread. Room was overall clean. Initial front desk staff was borderline snarky. They were busy, so that may be why. But should be addressed. Staff going forward were really friendly. AC unit was a bit loud, but worked well. I’d stay here again.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Zaida
Zaida,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Excellent Stay
Staff was fantastic, great amenities, beautiful decor and clean!!!
Kayla
Kayla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Mother/Daughter mini vacation.
Amazing hotel…we enjoyed our stay very much. Restaurant has wonderful food. I will stay again!
Deborah
Deborah,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Dave
Dave,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Happy Customer
Excellent room, pool, and on site restaurant.
Marianne
Marianne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Bart
Bart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Carmen
Carmen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
Pretty hotel on the River...
Most wonderful beds!!
melanie
melanie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
To start the WiFi wasn’t working in my room. When I called the front desk the girl told me to bring my laptop to the front desk then said that she’d send someone to my room in 15 minutes but didn’t. When 30/45 minutes passed I figured they weren’t coming so I went to go get food next door. When I was passing the front desk the girl, who was the same girl on the phone from reading her name tag, asked how I’m doing and I told her I wasn’t getting WiFi in my room and she quickly said “WELL DO YOU HAVE YOUR LAPTOP?!” And I told her that she had told me she was sending someone to my room in 15 minutes and that it’s been more than 15 minutes but I’m gonna go get something to eat now. Then she ended the interaction by saying WELL WHY BRING IT UP?!
There was that, making me miss 2 business video call meetings. And the fridge wasn’t working causing my medicine that was supposed to stay cool, go bad
Michael
Michael,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Great service. Only two issues with the hotel room. Make-up was on the comforter, and the shower soap dispenser was empty for the full stay.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Corey
Corey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Jeremy A
Jeremy A,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Our wedding weekend was amazing and the staff were top notch!
Nicole
Nicole,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Tara
Tara,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
gilbert
gilbert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Ritika
Ritika,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Jessica
Jessica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
It was a good stay; but the mandatory $45 valet parking fee was a bit abusive!