Got to hotel. Was told was overbooked and no rooms available. Hotel looks like a war zone and some place likely to get a disease from. Cannot recommend enough to never stay there
真实旅客
15 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
The location was unable to find the reservation once we arrived and offered little to no assistance to resolve the issue. In fact, while speaking with Hotels.com through the app, the Extended Stay rep was rude and dismissive. Another one of their co- workers came to check on them while we were trying to figure out the issue so they could "smoke". The co- either then continued to say there wasn't anything they could do, well need to pay out of pocket along with other comments that have a feeling of them simply not wanting to help resolve or losing issue at almost 11p at night. The Hotels.com agents were great, but the in person agents at Extended Stay had horrible service, communication and kept an air about them of "its not our problem".
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 31 日
Extended Stay room 315
Windows do not open or even crack open for fresh air
No iron and ironing board
Carpet by the recliner has four wear patches you can see the backing of the rug
Kitchenette
Electrical socket on wall between the stove and sink, does not work, even after trying to reset several times it does not work
The larger burner on the counter stove top is not working. There was leftover spaghetti pasta on the burner. When I turned on both burners, it left very black marks on my hands. There was also pasta sauce left behind on the side of the fridge by the burner. The circulation fan & light, range hood over stovetop never worked. There were no dish cloth or dish towel left.
No hand towels left in the bathroom.
Ronald Cook Mgr Needs attention
Terrie
Terrie,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Nice
Nice room and clean as well
Rebecca
Rebecca,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
Simmie
Simmie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Do not stay here. Filthy!!! Smelly! Musty!
So filthy and run down and smelly. It was rated 5.8 by hotels.com and should have been rated a 1 or not even listed at all. DUMP!!!
Stephen
Stephen,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
James
James,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
The keys didn’t work, rooms were dirty & charged me for the stay still trying to get a refund
Stacey
Stacey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Daryl
Daryl,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Lamontreal
Lamontreal,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Shakirah
Shakirah,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
I pre booked for a night stay at this hotel only for them to tell me last minute that all their rooms were booked. Then I had to wait for 15 minutes for anyone to even help me. This had caused me to find another hotel! Working on getting my refund.
D'Mya
D'Mya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
The staff were super friendly. Checking in was easy.
Atawna
Atawna,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
When I arrived with a reservation, they had no room for me. I had to book another hotel. Not recommended.
Keith
Keith,3 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 3 月 4 日
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Marcus
Marcus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Rip Off‼️‼️‼️
They Took My Money Off My Card‼️‼️
They charged me for a room that I didn’t have or sleep in
Brian
Brian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Andre
Andre,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Josh
Josh,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 23 日
3x a cjarm
I checked in like any normal hotel got the keysto the room. I gathered my belongings and head to the room. The door wouldn't open. I put my things back in the car returned to the front desk and they redid the keys. Again i grabbed my belongings head to the room and they key didnt work. I put my thing back in the car and returned to the front desk for a third time. This time they said they had to switch rooms but none were "clean" they then took to along with them to f8nd another clean room, while in the lobby they were taking payments but telling other customers the might not have rooms....