Staff speaks good English. Free breakfast is fresh and healthy. Lobby is a bit small and there is nowhere to sit during breakfast hour but not a problem to me. Room is bigger than most Tokyo hotels of similar prices. Room service is decent and can chage sheets and towels everyday. Location is perfect. Can walk to Akihabara.
I highly recommend this hotel. It is conveniently close to 3 trains stations, and only 1 mile from Tokyo station. The restaurants nearby are top notch. The staff is very friendly and helpful. As Americans, it was helpful that a lot of the front desk spoke English. I highly recommend having Google translate and Google maps on your phone.