Booked through a third party. There was a booking issue had to contact them to change dates due to system malfucntion.Used the ai services which made things worse. Called hotel they fixed it. Called back the next day to confirm and make sure we had no more issues to be told they could not touch the resrvation and that i needed to contact third party customer service to get an automative service that eneded up sending me in a full circle to the ai services agian which was not helpful. Contacted hotel agian to get a diffrent number and finally got ahold of a real person. Finally got dates fixed through them to find out they told the hotel a completely diffrent date and payment amount. And had to start all over agian. Finally got confirmation 3 days later. Drove several hours away from home arrived at our hotel to have to wait over an hour to get booked because their system didnt want to take our payment. Yet third party booking charged a pending fee immediately after booking. And they did not want to fix any of it. Lady at the front desk was extremely rude and frustrated with the whole ordeal. Altho once i had given her the run down of our experience her whole attitude changed and we eventually got it figured out. Did not make a great first time experience. Do not recommend doing reservations online and i will stick to the old fashion way of doing it my self.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Crystal
Crystal,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Cheryl
Cheryl,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Dontrice
Dontrice,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Anthony
Anthony,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 18 日
It
Cynthia
Cynthia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Clean and comfortable stay!
Rene
Rene,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 15 日
We really enjoyed our stay loved the pool and hot tub and the rooms were really nice
laura
laura,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Lori
Lori,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Fantastic place to stay
Lisa
Lisa,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Brittany
Brittany,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Jessie
Jessie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 10 日
Overall good
The room was clean and comfortable. The bed and pillows were great. The only issue was the room darkening blinds for our room were broken and couldn't be lowered, so the very bright lights from the neighboring car dealership shined in as we tried to fall asleep. We didn't realize this until we were headed to bed around midnight so we didn't call the front desk because we didn't want a room change at that hour.
Dayna
Dayna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Very well maintained, felt like a brand new property.
William
William,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great hotel. Nice breakfast. Great beds.
Joan
Joan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
I’d stay here again.
Amanda
Amanda,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Relaxing
Wonderful stay. Nice staff.
Tatika
Tatika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great breakfast!
Christopher
Christopher,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Real noise up on 3rd floor kids running until 1st floor person shut em down at 11:30 in evening 😤