Buffet not delicious. No ice cream. No welcome drink. No shuttle to the room.
The lifeguards are excellent. They are professional, helpful and nice.
真实旅客
2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 3 月 4 日
有私人海灘 ,免費死海泥, 很棒的早餐
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2019 年 1 月 1 日
We called 3 times for a towel but until we check out we still did not recived any towel. Also we booked room for 3 people, but everything was prepared as 2.
Breakfast was nice.
ALLEN
ALLEN,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 26 日
Beautiful resort
The resort is beautiful, and have a private beach which you can enjoy the dead sea.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 15 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2018 年 8 月 22 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 1 月 1 日
Very good choice to enjoy the Dead Sea spa.
Chingi
Hotels.com真实住客点评
8/10 很好
2015 年 5 月 9 日
ANNIE
Hotels.com真实住客点评
8/10 很好
2015 年 5 月 8 日
Yen Jen
Hotels.com真实住客点评
8/10 很好
2014 年 7 月 22 日
The staff are friendly yet they r too busy, it took us so long to check in. Besides, the hotel is very good, we had a plaster stag there.
真实旅客
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Dank der Gastgeberin Rawan eine Option
Das Mövenpick ist immer noch ein tolles Hotel, obwohl es in die Jahre gekommen ist. Ich war vor 25 Jahren da, die Zeit ist etwas stehen geblieben, die Teppiche passen nicht mehr richtig in die Fassung, der Zugang zum Toten Meer ist noch immer etwas basic. Die Restaurant bieten nicht gerade originelle Menus an. Die Kellner sind etwas lethargisch. Die Gastgeberin Rawan an der Rezeption hingegen ist phantastisch und gibt dem Hotel Charme. Ohne Rawan wäre die Konkurrenz nebenan die bessereWahl.
Guido
Guido,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Chiara
Chiara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
It was okay
We included this stay amongst a number of stops on a trip throughout Jordan. We were really excited to stay and experience the Dead Sea. In my honest opinion the hotel is poor value for money. Whilst the room was lovely anything extra was not included.
With regards to the food, we experienced terrible service at the beach lounge. Our waiter was rude and not particularly helpful. Our order had been forgotten about and we had to ask twice about the drinks and ask where the food was after a long wait. We were asked to move so someone else could eat where we were waiting for 30mins. The portions were tiny and extremely overpriced.
Dinner was unlike anything we have experienced on holiday before. The dining hall was busy and full of crying children or children who were not supervised/running around whilst we were trying to eat when we went for dinner at 9pm. A lot of the hot food was cold in serving dishes. Unsupervised children were putting their hands in the chocolate fountain helping themselves whatever they could reach leaving half eaten bits of food on the counters. We tried to give feedback to the food and beverage manager but he was not on shift and there was no follow up.
We had lovely experiences in the spa but you need to pay extra to use this facility. Our spa therapists were Emma and Aisa. I’m glad we paid extra for the use of the spa because the other pools were so busy and full.
Breakfast was great and a lot calmer as we went quite early. Elizabeth was great
Emma
Emma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Great stay
barany
barany,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Brian K
Brian K,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Karim
Karim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Hikaru
Hikaru,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Thank You Rawan FaKhoury for your kindness
Amazing
Moayad
Moayad,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Very nice hotel. Needs little updating
MR SAFWAN
MR SAFWAN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Sulieman
Sulieman,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Great experience. Best place to enjoy dead sea and swimming pools - all together with great food and drinks experience. Fantastic
Carlos
Carlos,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 19 日
Employée d’accueil peu aimable. Certainement homophobe car remarque ciblé concernant le choix de la literie (1 lit double). Elle nous a demandé si c’est ok ou si nous préférons 2 lits simples, sur un ton remplit de sous-entendus.
Petit déjeuner et dîner servis dans une salle de séminaire : résultat ambiance « cantine » très bruyante, très moyen pour un hôtel 5 étoiles. De plus le personnel semblait peu investit dans le service. Beaucoup d’attente pour un malheureux verre d’eau.
Confiscation d’une bouteille de vin achetée durant notre séjour sous prétexte : « c’est interdit ». Pour information, de l’alcool est vendu partout dans l’hôtel.
En comparaison le movenpick petra n’a posé aucun problème avec cette bouteille.
Pisciniste qui attribue des parasols visiblement à la tête du client (deux garçons seuls n’avait pas l’air de lui plaire)
En conclusion une bien mauvaise expérience de séjour au global. Dommage