Skip to main content

Serhs Natal Grand Hotel & Resort

5.0 star property
Natal beachfront resort with 6 restaurants and spa

Choose dates to view prices

Located on Via Costeira, Serhs Natal Grand Hotel & Resort is the perfect haven for families. Enjoy a beachfront escape with a poolside bar, shopping on site and multiple dining options including seafood at one of its 5 restaurants. Relax in the spa or get active with fitness classes and volleyball; afterwards unwind in a free cabana or lounge by one of 3 outdoor pools.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CNY978
CNY1,027 total
includes taxes & fees
Jun 29 - Jun 30

Why we love this property

Seaside retreat
Free cabanas, towels, and loungers make this resort a perfect beach haven. The oceanfront location promises an unforgettable coastal escape.
Work and beach bliss
This beachfront resort combines business amenities with spa luxury. Tackle work at the business center, then rejuvenate with massages and sauna sessions.
Wellness oasis
Daily spa treatments and massages refresh guests at this resort. The sauna, hot tub, and steam room soothe tired bodies.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room with Side Sea View

Minibar, in-room safe, individually decorated, desk

Room with Side Sea View

  • Partial sea view
  • 25 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room with Sea View

Minibar, in-room safe, individually decorated, desk

Room with Sea View

  • Sea view
  • 23 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room Deluxe with Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 27 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Lateral Mar) | Minibar, in-room safe, individually decorated, desk

Deluxe Room (Apartamento Prime Lateral Mar)

9.6 out of 10
Exceptional
(12 reviews)
  • Beach view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar) | View from room

Deluxe Room (Apartamento Prime Frente Mar)

8.4 out of 10
Very good
(17 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Family Room (Apartamento Família Prime Lateral Mar)

9.4 out of 10
Exceptional
(13 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar | Minibar, in-room safe, individually decorated, desk

Apartamento Família Prime Frente Mar

8.8 out of 10
Excellent
(23 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Junior Suite (Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Junior Suite (Prime Lateral Mar)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Prime Frente Mar)

Junior Suite (Prime Frente Mar) | Minibar, in-room safe, individually decorated, desk

Junior Suite (Prime Frente Mar)

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

Premium Suite | View from room

Premium Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidencial

Suite Presidencial | Balcony view

Suite Presidencial

  • Sea view
  • 192 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | View from room

Quarto Exclusive Family

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Quarto Premium Family

Quarto Premium Family | View from room

Quarto Premium Family

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

4 outdoor pools, sun loungers
GoldMen Vila do Mar Natal
Via Costeira
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 124 reviews
The price is CNY1,166
CNY1,237 total
includes taxes & fees
Jun 29 - Jun 30
GoldMen Vila do Mar Natal
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

  • Dunes Park - 1 min walk - 0.0 km
  • Natal Convention Center - 14 min walk - 1.2 km
  • Praia Shopping - 2 min drive - 1.9 km
  • Artesanato Villarte Shops - 2 min drive - 2.7 km
  • Craft Fair of Ponta Negra - 2 min drive - 2.7 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
  • Natal Bom Pastor Station - 10 min drive
  • Natal Padre Joao Maria Station - 11 min drive
  • Natal Cidade da Esperanca Station - 11 min drive

Restaurants

  • ‪Tapiro Grill - ‬2 min walk
  • ‪Aram Natal Mar Hotel - ‬12 min walk
  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Bar Molhado - ‬2 min walk
  • ‪Restaurante Potiguar - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

  • At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax in a sun lounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive details

  • All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 395 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 13
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Kensho Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Potiguar - This restaurant serves breakfast, lunch, and dinner.
Marenostrum - This restaurant specializes in seafood and serves dinner only. Open daily.
Tapiro Grill - This steakhouse serves dinner only. Open daily.
Renato Romagnoni - This restaurant serves dinner only. Open daily.
Jangada - This restaurant serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Is there a pool at Serhs Natal Grand Hotel & Resort?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Serhs Natal Grand Hotel & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Serhs Natal Grand Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serhs Natal Grand Hotel & Resort and nearby?

Onsite recreation at Serhs Natal Grand Hotel & Resort includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Serhs Natal Grand Hotel & Resort also has 3 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Serhs Natal Grand Hotel & Resort?

Yes, there are 6 onsite restaurants, featuring seafood.

What's the area around Serhs Natal Grand Hotel & Resort like?

Serhs Natal Grand Hotel & Resort is in Via Costeira, a short 15-minute walk from Natal Convention Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Serhs Natal Grand Hotel & Resort Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's pools are great, well-maintained, and offer a perfect environment to enjoy the sun and surroundings. (42 reviews)
  • Breakfast was a highlight with a wide variety of options and excellent quality. (38 reviews)
  • The beach at this property is excellent, with great views, excellent facilities, and wonderful pools. (16 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Bathroom
Shower
Sea
Toilet
Drinks

Reviews

Verified

10/10 Exceptional

Great place and amazing people’s!
Roldão, 5-night trip
Verified

10/10 Exceptional

Excellent hotel! Restaurants and food could be better
Mariana, 9-night trip
Verified

10/10 Exceptional

The room was spotless, the food was delicious and the people were wonderful. I will definitely come back
Lorraine, 6-night trip
Verified

10/10 Exceptional

Beautiful pool and beach. The only problem we had was waiting very long to get into the restaurant sometimes an hour and a half.
Dr. Robert J., 4-night trip
Verified

10/10 Exceptional

I loved the i installations, and the room was nice as well
Heinz, 2-night trip
Verified

10/10 Exceptional

Stay in Natal

Excellent stay on Júnior Suite sea front. Room perfect. Amenities top. Overall service excellent except on restaurant from 3rd floor where the services could be faster but Mary is someone very helpful and kind so being on vacation the waiting time was not too much a disappointment .
David, 3-night trip
Verified

8/10 Very good

Good option in Natal

We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel.
Ivonne, 4-night trip
Verified

10/10 Exceptional

Better than expected!

Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Maria, 4-night trip
Verified

8/10 Very good

Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.
Camila, 3-night trip
Verified

6/10 Good

For the price I definitely expected more, especially when it comes to the food. Breakfast was great (we had the more private breakfast because we payed more for a suite so maybe that influenced that result) but lunch and dinner were par to sub-par in my opinion. A lot of the buffet foods were way overcooked and semi flavorless. When you're spending so much money to have full meal services and you eat food that isn't as good as what you make at home that was for sure disappointing. ... Location and convenience was great, especially with two little kids, but I think I would have enjoyed it more in a hotel that would give a little more effort.
Brandon, 5-night trip
Verified

10/10 Exceptional

Excelente
Ricardo Santiago, 2-night trip
Verified

10/10 Exceptional

We stayed in the week of Reveillon. Fantastic experience!
Dante, 9-night trip
Verified

10/10 Exceptional

O
Katiane, 4-night trip
Verified

10/10 Exceptional

Serhs

Tremendous, 5 star resort They deserve every star
1-night trip
Verified

10/10 Exceptional

.
Kenneth, 6-night trip
Verified

10/10 Exceptional

The Serbs Natal Grand Hotel provided high quality services to me and their guests. They were welcoming, and made my friend and I feel at home. The hotel is clean, organised and provide great amenities. The restaurants are great, the workers are respectful and respectable. They are professional in all their operation. The people provide a blend of international cuisines with locals. Someone is always ready to assist where there is a need. I love the people. While the service is great at Serhs, when I travel the attitude of the people is everything to me. The workers did not disappoint. They gave the best of the Brazilian culture. I look forward to visiting Serhs again, maybe sooner than later. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Barrington, 3-night trip
Verified

6/10 Good

The hotel is nice; however, a few things I noticed affected my rating. Despite how nice it looks, it needs renovations. There were many cracks and open areas that needed fixing and remodeling. Two, the sheets and curtains had stains on them, and the cleaning crew does not change the sheets; instead, they make the bed to make it look like they did. Three, despite paying for an all-inclusive package, I had to pay a fee at check-out for the food that I ordered. Lastly, the Wi-Fi signal wasn't been the best.
Florence, 4-night trip
Verified

10/10 Exceptional

Nota 10
Doriedson, 3-night trip
Verified

8/10 Very good

Prepare-se para pagar R$44 por CADA foto DIGITAL tirada pelos fotógrafos do local. Um valor absolutamente absurdo já que não há opção de comprar o pacote de fotos completo por um valor mais aceitável. Se tirar mais de 50 fotos, acaba saindo mais caro que uma diária na suíte mais cara do hotel. Nota zero. É o serviço de fotos mais caro do mundo. O sehrs inclusive realmente é muito bom. Quem pega suíte ainda ganha um café da manhã vip que é muito mais gostoso por ser reservado e em outro local. Minhs criticas além da questão da foto é que a comida pedida na beira da piscina demora muito pra chegar e toda comida, em qualquer um dos restaurantes ou bares, chegará de morna pra fria, mesmo as que estão disponíveis no buffet com aquecimento. Outro ponto foi ter que implorar todos os dias pelo reabastecimento do frigobar com água porque simplesmente não era feito junto do serviço de limpeza diário.
Wellington, 6-night trip
Verified

10/10 Exceptional

Excelente melhor hotel que ja nos hospedamos em nossa vida.voltaremos se Deus quiser.
maria aparecida, 2-night trip
Verified

8/10 Very good

Todo pacote vale o preço. As acomodações são limpas e a equipe muito prestativa e atenciosa.
Claudio, 3-night trip
Verified

10/10 Exceptional

Tudo perfeito. Atendimento nota 10
Andréia Lucia, 3-night trip
Verified

10/10 Exceptional

Tive que pedir toalhas de banho e rosto as 5 noites
Sergio, 5-night trip
Verified

10/10 Exceptional

Desde a chegada, fomos muito bem recebidos por uma equipe atenciosa, cordial e sempre disposta a tornar a estadia ainda mais especial. A estrutura do hotel é excelente. A piscina é um dos grandes destaques, com ambiente perfeito pra aproveitar o sol e curtir o clima de Natal. A localização também é privilegiada, com uma vista linda e acesso fácil à praia. O quarto era confortável, limpo, bem organizado e ideal para um momento especial como a lua de mel. A limpeza e a manutenção do hotel também merecem elogios, pois tudo estava sempre muito bem cuidado. O café da manhã, em especial, foi excelente. Também recomendamos muito o atendimento do hotel. Todos foram muito educados e prestativos, fazendo com que nos sentíssemos acolhidos durante toda a estadia. Foi uma experiência inesquecível, em um hotel que realmente contribuiu para tornar nossa lua de mel ainda mais especial.
Rafael, 6-night trip
Verified

10/10 Exceptional

Quarto limpo, vista incrivel
Fabio Luis, 1-night trip