Worst experience in Manila.
Booked a king bedroom & front desk just say only have two bedroom
Tik Fai
Tik Fai,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 6 月 21 日
真实旅客
2 晚行程
Expedia真实住客点评
4/10 尚可
2019 年 5 月 2 日
the room is very old, tv reception is no good, picture not clear and sharp. shower was super slow. pillows are too small. power plugs not enough.
Kwong San
Kwong San,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2018 年 12 月 26 日
Nice location and service
Room and bath is spacious,can tell they try to keep it clean and well,but due to the old building,still can be better... the only problem is the smell of the room...just can’t rid off it no matter the air condition is on. Very nice location and convenience,shopping mall next to it
Staffs are very nice with smile on their faces all the time. Breakfast was also good. There is a mall just next to the hotel and we can access through 3rd floor without going outside, which is very convenient.
Hotel is comfortable, staffs are nice, breakfast is good and location is convenient to reach shopping mall.
But the mattress not comfortable enough, compare with same group Holiday Inn I stayed before, hope they will improve or renew the mattress soon.
Lin
Lin,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2017 年 6 月 24 日
CHIYU
CHIYU,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2016 年 3 月 29 日
Chunyuan
Hotels.com真实住客点评
8/10 很好
2015 年 6 月 28 日
ching chuen louis
Hotels.com真实住客点评
6/10 好
2014 年 9 月 11 日
Traffic around the hotel and bad wifi service
The entrance of the hotel is next to the car park entrance of a mall causing traffic jams most of the time.
The wifi coverage in the public area is limited and they tried to charge for wifi in the room. During my stay, the wifi service in the room was out for about 1/3 of the time.
E K
Hotels.com真实住客点评
8/10 很好
2012 年 5 月 8 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Crowne Plaza by IHG?! Horrendous stay😱
One of the WORST nightmare hotels that I’ve stayed in my lifetime. The first room Aircon was noisy and super cold. Changed room. AC was quieter but AC thermostat is NOT working. Same as my colleague’s room. AC temp remained at 11deg. Crazy cold. Water wasn’t hot. Stained counter top. No towels when I walked into the room. Towels delivered looked old, used and worse condition than my home floor mats. They don’t give face towel until I asked. Cheap laminate round table ( like those foldable kopitiam) tables. Scratched and not touched up. Stained carpets. Noise from corridor. Kettle looked old and dirty. For a 4 star upscale IHG. I am appalled by its brand standards. Won’t return ever again! It’s a shame to IHG Brand. Good grief!
Florence
Florence,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Bad experience - no hot water, too cold & noisy
There was no hot water at all. No use for the bathtub unless you like a cold soak. Got the engineer to come twice but nothing was fixed and they didn’t even offer to change room for me. Told me that the water temperature is normal. The air conditioning is very cold even when I adjust to the highest temperature. Quality of towels and comforter is not good. Noise level is high even though I’m staying at high floor. The windows acoustics are no good. Bad experience all in all for a good brand of hotel.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Comfortabel en ruim met alles op loopafstand
Ruime kamer en goed ontbijt. Malls en dining op loopafstand. Was hier voor een congres dat plaatavond in het hotel. Geen tijdverspilling dus door heavy traffic in Manila