My wife was getting my wheelchair out of my car When she opened up the back of my and hit a pothole and rolled her ankle. No one was in the lobby after she checked us in. Then, we get into our room with black mold all over the ceiling, a curtain that won't close because of the asphalt missing out of the parking lot. I try to get into the lobby, and I almost fell out of my wheelchair due to the main threshold of the main lobby door. In our room, (131)there were blood stains all over floor,the bathroom had dried up blood in the corner's by the door. We had a guy stare at us through our window at 2am, and I used my light at him. He left quick. Breakfast wasn't even done when they said it would be and no one to check out. Don't worry, I will NEVER SUGGEST TO USE THAT HOTEL. I BELIEVE THAT someone should put that money back on my (hotel's.com account) don't send me anything back. 😤
Rodney
Rodney,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 9 日
I was racially profiled while in the lobby of the hotel... Had to show id. Was asked my room number and was told it wasn't my room number.. bad customer service
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Catherine A
Catherine A,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Kristie
Kristie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 10 日
Cory and Ashley
Cory and Ashley,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Yes. Front desk was unmanned quite a bit. Understand they also was responsible for the other hotel on the lot. Red Roof Inn.
barbara
barbara,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 6 日
Yolande
Yolande,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Kristie
Kristie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Kristie
Kristie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 27 日
The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!
Toby
Toby,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 27 日
Easy to park. Musty in rooms. Rooms clean with old curtains, furniture.Breakfast consisted of mini muffins, toast, waffle, cereal and coffee. No jelly, syrup, butter - very disappointed. Staff worked b/w hotels across from each other. Not always at front desk. Fair / adequate for price but ok to sleep and shower. Probably won't stay again or recommend.
Debra
Debra,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Very clean, neat and reasonably priced.
Iris
Iris,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 22 日
Arlene
Arlene,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 20 日
Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there
Gregory
Gregory,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 19 日
The only nice thing was the woman that checked us in. We go to Busch Gardens a lot and this trip was kind of last minute so options were limited. I thought i would give this place a try. Everything in the hotel was very dilapidated. It smelled very dank. The ac was loud and made weird noises. I killed a roach in the middle of the night when i turned the light on to use the bathroom. One of my daughters got a weird rash on her face, arms, and legs. I think it was from the bedding. The breakfast was a joke. There was warm milk and cereal in a container that was filthy! The juice machine only had water that smelled and the coffee was terrible! I paid in advance so i toughed it out instead of leaving for the second night. My kids are pretty easygoing so they didn't complain so that helped. When we left one of them asked if we were going to stay there again. All 4 of them stared at me waiting for my answer. I swiftly told them no. And also told them we were not staying it that area either. Its really ghetto there!
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
The positive reviews and 7.8 rating for the hotel were really misleading!
The room was very dirty, especially the bathroom. There was hair and dirt on the floor and a suspicious stain on the wall. The tub had mold and soap scum. There was only a half roll of toilet paper and no tissues. We had to go down to the front desk to ask for some toilet paper and the attendant said that they didn't have any and went to the Red Roof Inn across the parking lot to borrow some to give to us.
The sleeping area had a strange smell and there were hairs (human and animal?) on the bedding as well as a suspicious brown stain and smell on one of the pillows.
We truly weren't comfortable staying here and we are disappointed that the ratings and reviews were so different than the reality.
LaDawna
LaDawna,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 17 日
Check-in staff/lady was rude. Not warm and friendly at all. They would not give us a late check-out even though the housekeeper was two floors down and was not ready to clean our room. Bathroom light and fan came on every time we walked past it. AC was not working properly. Room was warm. This hotel was worn and not worth a high rating.
Janet
Janet,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 14 日
Wonderful staff, quiet and safe.
Very clean and comfortable room
Patricia
Patricia,1 晚行程
Orbitz真实住客点评
4/10 尚可
2025 年 10 月 14 日
Front of toilet was dirty and there was a small cockroach behind the T.V. Breakfast selection was non existent. Bare minimum choice of waffles, mini muffin, or cereal. Low value and quality for too much money.
KERI
KERI,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 13 日
Was a good stay.
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Nice
Dede
Dede,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Good basic clean room
Richard
Richard,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Cory and Ashley
Cory and Ashley,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 5 日
The parking was easy the studio with 2 double beds was very clean and nice