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Holiday Express & Suites Portales by IHG

2.5 star property
Portales hotel with indoor pool

Choose dates to view prices

Nestled in a rural location, Holiday Express & Suites Portales offers the perfect blend of relaxation and fun. Guests can unwind in the spa tub or get active with a game room and indoor pool. Enjoy free breakfast, stay connected with WiFi, explore nearby attractions or take care of work at the business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • TV in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The current price is CNY759
CNY862 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Property amenity
Comfort Inn Portales
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.0 out of 10, Wonderful, 415 reviews
The price is CNY645
CNY733 total
includes taxes & fees
Apr 13 - Apr 14
Comfort Inn Portales
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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Al Whitehead Field - 8 min walk - 0.7 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Portales Recreation Complex - 17 min walk - 1.5 km
  • La Casa Family Health Center - 3 min drive - 2.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Goober McCool's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Holiday Express & Suites Portales by IHG is a great choice for a stay in Portales. Guests can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG offer free cancellation for a full refund?

Yes, Holiday Express & Suites Portales by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Express & Suites Portales by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Express & Suites Portales by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Express & Suites Portales by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Express & Suites Portales by IHG and nearby?

Holiday Express & Suites Portales by IHG has an indoor pool and a hot tub, as well as a fitness center and an arcade.

What's the area around Holiday Express & Suites Portales by IHG like?

Holiday Express & Suites Portales by IHG is a short 13-minute walk from Eastern New Mexico University and 16 minutes' walk from Al Whitehead Field.

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Reviews

Holiday Express & Suites Portales by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, fresh, and delicious. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Coffee
Towns
Clean room
Hot Tub
Family friendly
Vat

Reviews

Verified

10/10 Exceptional

Great stay.
nancy, 2-night trip
Verified

10/10 Exceptional

We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Luis, 1-night trip
Verified

10/10 Exceptional

Overall good stay
Armida, 1-night trip
Verified

10/10 Exceptional

Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Belinda, 3-night trip
Verified

10/10 Exceptional

Rooms were cleaned and staff was great with the breakfast being excellent 👌
Miguel, 2-night trip
Verified

10/10 Exceptional

We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Michelle, 1-night trip
Verified

8/10 Very good

I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Brendan, 1-night trip
Verified

8/10 Very good

Clean and nice staff
Steve, 3-night trip
Verified

10/10 Exceptional

Excellent
Abby, 1-night trip
Verified

10/10 Exceptional

Great stay! Clean
Cindy, 1-night trip
Verified

10/10 Exceptional

Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
1-night trip
Verified

10/10 Exceptional

Staff always so helpful
Miguel, 2-night trip
Verified

10/10 Exceptional

Nice, clean, comfortable hotel with great customer service.
Belinda, 2-night trip
Verified

10/10 Exceptional

Great place
Leighann, 2-night trip
Verified

10/10 Exceptional

Yes
Helen, 1-night trip
Verified

6/10 Good

The room seem clean but when I opened one of the beds the sheets looked like they had been used. It had dark specks and hair. I’m pretty sure they did not change the sheets on that bed. Thankfully I didn’t have to use that bed and the other one seemed clean. Please change the bed sheets every time and customer leaves. Breakfast was good!
Dina, 1-night trip
Verified

10/10 Exceptional

This is the second time we have stayed here and both times we had great service and friendly people on staff!
Mary Lou, 1-night trip
Verified

10/10 Exceptional

Nice friendly and great rooms
Michael, 1-night trip
Verified

10/10 Exceptional

Really enjoyed the weekend here! Probably the nicest place to stay in Portales! Pool, hot tub, good breakfast, nice spacious room, and clean!
Lucas, 2-night trip
Verified

10/10 Exceptional

We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Julia, 1-night trip
Verified

10/10 Exceptional

Front desk staff very friendly and helpful.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Nice clean motel
Rosa, 1-night trip
Verified

4/10 Fair

Bathtub was dirty. Toilet seat was broken and had urine on the floor of toilet. Key pad wouldn’t work. Had to go to worker on duty to open the door.
TiAndre', 2-night trip
Verified

10/10 Exceptional

It suited our needs perfectly.
david, 2-night trip
Verified

8/10 Very good

My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Rick, 1-night trip