Our stay was unfortunately disappointing. While the staff seemed polite at first, they were ultimately unhelpful whenever we needed anything. We also experienced several inappropriate and sarcastic remarks that appeared to be made simply because we're American, which made us feel unwelcome.
To make matters worse, we accidentally left a pair of slippers in the room. When we called, we were told they had been found. When I asked if the slippers could be mailed to us since we were already at the airport, they claimed the slippers came from another room but that wasn't true of we were still coming.
Overall, this experience was far below expectations.