The Worst thing was Hotels.com booking.
Upon arrival the room is indeed Booked, yet My credit card or Hotels.com Virtual card is not on attached to the reservation. Luckily the staff called their manager and made the necessary adjustment bu manually attaching said virtual card to my reservation. This delayed checking in after a long day of fun and driving. Not Impressed with Hotels.com platform.
Theo
1 晚结伴旅行
10/10
Kelly
1 晚行程
10/10
Murray Jim
1 晚行程
10/10
It was great for what we were looking for. Our tv didn’t work and they sent someone up right away. The pool was a little chilly for my liking however my kid liked it
Stephenie
2 晚结伴旅行
8/10
Very clean. Loved having coffee accessible at the coffee bar 24/7. My only disappointment was that the pool wasn't heated and the sauna was way too hot.
真实旅客
3 晚商务旅行
8/10
真实旅客
2 晚家庭旅行
6/10
Randy
1 晚行程
10/10
Convenient location. Appears to be a new hotel. Everything clean and quiet. Oh!! I particularly appreciated that I could control the fan AND there was a blind to completely block out sunlight.
Dustin
1 晚行程
10/10
SUZANNE
1 晚行程
10/10
Brannon
2 晚行程
10/10
It was nice to get a renovated room, compared to last time where we had to walk past the mess to get to an unrenovated room. New shower pressure and temperature was AMAZING!!!!!!.
Was quite disappointed that the "biscuits and gravy" advertised at check in, which I've enjoyed on prior visits, did not include gravy. When we inquired, one of the front desk employees stated that "I guess she didn't make the gravy," but to my knowledge did not check with whomever was in food service. It was about 7:45 am.
真实旅客
1 晚家庭旅行
4/10
Richard
2 晚行程
8/10
William
2 晚家庭旅行
10/10
Natasha
2 晚行程
10/10
Cheryl who was working the front desk that evening was excellent and worked with us as we needed to change/add a reservation. So grateful for her professionalism, kindness and willingness to listen and address my questions. Hotel breakfast was wonderful. Our stay was excellent.
KRISTA
1 晚家庭旅行
10/10
Jay L.
1 晚商务旅行
10/10
My second stay. The staff is always friendly
April
1 晚家庭旅行
10/10
Everything was good! Thanks!
Jerry
1 晚商务旅行
10/10
Friendly staff
April
1 晚浪漫旅行
10/10
Quick weekend trip with family to go house hunting. Very clean rooms. Great breakfast that is included.
Darla
2 晚家庭旅行
10/10
Terry
1 晚行程
8/10
My stay was brief, and uneventful. The check in process was seamless, and I appreciated the professionalism and kindness of the check in clerk.