There has bit conflict with hotel when we check in, we through Hotel.com booking 1 room 3 adults 2 nights but the hotel tell us the room is for 2 adults & 1 child under 12, we need tp pay extra 30P fro 1 night. I spend more than1 hours with IDD, email to contact Hotel.com hotline ask for assistant but he reply me to pay extra 60P to hotel, I don't agree & the Hotel.com staff need to seek for Manager advice but finally no reply from Hotel.com. Last we talk to hotel senior staff & finally no need to pay extra to stay.
Couson
2 晚结伴旅行
10/10
Very good. Lovely and clean
Good customer service. Only negative would be that the double sofa bed is not at all comfortable and very small for an adult and child. Good breakfast. And parking included.
Miss
1 晚家庭旅行
8/10
Craig
2 晚行程
2/10
Air con making noises all through the night without a way to completely turn it off. Walls paper thin. Windows facing car parks loud.Corridors loud. Worst night sleeping
真实旅客
1 晚商务旅行
8/10
Good
Kate
1 晚行程
8/10
Reception kompetent und hilfreich. Zimmer grosszügig und sehr sauber
Für frühe Abreise war ein tolles Frühstück bereit
Martin
1 晚结伴旅行
6/10
Perfectly acceptable for a short stay - a little sad looking. Service was very good
Karin
1 晚家庭旅行
10/10
😎
Robert
2 晚行程
10/10
Sue
1 晚行程
8/10
Stayed at the hotel whilst visiting family. There was an initial problem with the air conditioning in the room, this was resolved quickly and in a very professional manner. The hotel is in a good location with parking onsite. I have stayed in many hotels in the area and will be staying here again.
真实旅客
1 晚家庭旅行
10/10
Accepting that this a budget hotel, we felt it was excellent throughout. The Colombian receptionist was extremely pleasant and helpful. We simply wanted a convenient stop prior to catching the ferry plus EV charging facilities. It filled all the boxes
Howard
2 晚行程
8/10
Michael
1 晚行程
6/10
Gianluca
1 晚家庭旅行
6/10
Hotel was ok however there was no dinner menu for children and the television in the room did not work properly.
真实旅客
1 晚家庭旅行
10/10
We had a great experience staying at Holiday Inn. The staffs were very helping and supportive. The staff Aiswarya suggested us the nearby tourist attractions which helped us a lot.
Vijeesh
2 晚家庭旅行
6/10
Room was clean and bathroom etc all very good. Informed times breakfast served and room no card etc thats it. It was a guy who served us on arrival.
Sheila
1 晚行程
10/10
Nice clean hotel, friendly staff, 15 min walk along the sea front to town centre. Nice Victorian lake behind the hotel. I’d stay again
antony
2 晚行程
6/10
真实旅客
1 晚家庭旅行
6/10
They had difficulty finding my booking on check in.
Elizabeth
2 晚家庭旅行
8/10
Roger
2 晚行程
10/10
Stuart
1 晚行程
8/10
真实旅客
2 晚行程
6/10
真实旅客
1 晚家庭旅行
10/10
Hotel in excellent condition. Very clean, rooms excellent, service top notch.