We loved the location of the hotel, but the amenities could’ve been better. The complimentary breakfast was ok, but the coffee situation was poor. Only one of the machines was working and it took time to get a single cup of coffee. We opted to enjoy breakfast elsewhere. The folks at the concierge desk were very nice but some did not seem to know the area well at all. Rooms were not really cleaned im a timely manner. We would be gone all day and return to a room that hadn’t been serviced yet.
真实旅客
5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Nice place but front desk staff very rude
The location of the hotel was ideal for all of our activities - easily walkable to restaurants and the river district.
The front desk staff leaves much to be desired. The two women who were there when we arrived seemed bothered by the fact that we asked to leave our luggage while we went to get lunch as we arrived early and our rooms weren’t ready yet. They actually even said that the storage room was too full. There were other issues, too many to get into, but suffice it to say it took us over a half hour to check in at 3:30 after not getting the promised phone call telling us that the room was ready (we first arrived at 11 am). We were honestly made to feel like we were a burden to these workers. The rest of the stay was ok but that first experience made our introduction to Savannah a negative experience. I have never experienced treatment like that before, and I have stayed in holiday inn expresses and Hotel Indigos in other cities several times before. I will definitely visit Savannah again but will definitely not stay here.
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great stay and location Room was great excellent safe shower
Hugh P
Hugh P,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Poor valet parking attendant, at check inn front d
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Super duper in Savannah
Great stay ! Wonderful staff, ALL very friendly and informative. Abby was fantastic! Highly recommend
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
anabella
anabella,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Harold
Harold,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Richard
Richard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
great location
Comfortable hotel. Good location to walk the downtown area. Many restaurants and shops nearby.
david
david,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Disappointed
At 4:00 their designated check in time the lobby was full of people whose rooms were not ready. The Wi-Fi did not work for most of two days. The elevator controls were held in place with duct tape!
Joachim
Joachim,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Hema
Hema,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Elsa
Elsa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Heidi
Heidi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great location, clean room, and nice staff.
Great check-in. Parking at the hotel is valet only and ridiculously expensive. Elevator needs a repair or two--control panel was taped together with masking tape!
Breakfast was definitely a nice variety. The ladies working it were so nice and helpful. They work their behinds off keeping everything clean and stocked.
Beds were comfortable. Room temperature was easily adjustable and very quick. The bathtub needed a good drain cleaning as it was super slow to drain while showering. Fridge was useful but wish it had a freezer. Ice machine in the hall worked great.
The housekeeping staff was nice and worked hard. My only complaint is that they speak little to no English. They're mostly Haitian Creole they explained through a translator app. They need to learn English when u work in the service industry.
The location is great. Close to most everything. Watch the crosswalk in front. My daughter and I were almost hit by a car that ran the red light. Saw it happen another time as well.
The rooftop pool and hot tub were great, but hot tub is small. The lounge cabana area by the pool was sooo nice. They need working outlets for phone chargers up there.
It's not a cheap hotel for being a Holiday Inn Express, but it's because you're paying for the location. Overall really pleasant stay!