The hotel was under a remodel and smoke alarms went off a few times and scared me and my dog. The room was plain did have a spider issue and towels had a few stains but were replaced.Breakfast buffet was nice. Need to monitor noise on floors a little better.
Overall an okay experience but expected better for the price.
Ann
Ann,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
The dryer for the guests was not working and the hotel’s solution was to allow guests to use the dryer from the hotel service. So that was nice!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Good Stay in Mason
We were in a handicapped room even though we are not handicapped. We were told it occurred because we booked 3rd party. This created problems with the shower as water went everywhere. Hose cleaner did not understand English , but Front desk Service was quick to bring towels. Breakfast was ok and all other items were good
James R
James R,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Excellent hotel
The room was very quiet and comfortable. The breakfast was good. The staff was friendly and competent. One time, though, there was no hot water in the evening for the shower. But, other than that, everything was great at this hotel.
Charles
Charles,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 8 日
David
David,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Gary
Gary,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Robin
Robin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great experience
Great place, clean, staff was awesome!
The bed was so comfortable I didn’t want to get up, it was amazing.
Lori
Lori,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Kings Island trip
At checkin they couldn’t fined my paid reservation. But the manager went through the computer and finally found it. Both the manager and the front desk person were great. Then we were given a room, the room was nice and the beds were great. But when we went to leave the room. The door would not lock. I went back to the front desk and told the employee about the door. He came and checked the door and couldn’t get it to lock. We went back to the front desk, and he immediately gave us a new room. We had a few problems at first, but it wasn’t the hotel’s fault. And they were very friendly and professional. We loved the area, was very convenient. We will be back. Thanks
Brian
Brian,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
We had a great stay.
The room was great.... the neighbors....not so much... we spent the day at Kings Island and turned in around 1030-11pm... our neighbors along with their kids came bursting into their room around 130-2am... and they acted like they were the only people in the building... HIGHLY ANNOYING. This isn't the hotels fault whatsoever, more of a societal thing... outside of that, the hotel was great.
Nathan
Nathan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
Worst hotel ever been to. Disgusting dirty staff
Francine
Francine,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
It was as fine
It was fine. Quiet. Had two queens and the one bed was pretty squeaky. No hot water one night. Bathtub faucet was tight and difficult to turn the knob. Loved the blinds, really kept the light out. Breakfast was only okay. The breakfast area chairs are in rough shape. The breakfast area is way too small. They need two people working breakfast as only one couldn’t keep up. Staff was nice.
mike
mike,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Bryan
Bryan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Leslie
Leslie,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 17 日
One of our rooms had a rattling smoke detector and a dresser drawer that would not stay closed. They did accommodate us and give us a different room. I noticed that the 2nd floor washing machine and ice machine were out of order. The pool heater was broken and the indoor pool was as cold as ice. Linens were nice!