We left the keys in the room and left by 9 am. We even said goodbye (with luggage in tow) to front desk attendant on our way out. I got a call at 12:30 pm asking if I had checked out and that they would charge me for late checkout for not checking out.
I stay at a lot of hotels and leaving key in room if fairly standard practice, except for unique, boutique type hotels with real keys.
Nothing was said at check in that I had to check out at front desk and the worker said nothing as we said goodbye on our way out.
Was disappointed with this expereince.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Perfect if your traveling
Heather was a pleasure to deal with during check in. Convenient to the airport.
Kristen
Kristen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Birthday party weekend
The young gentleman at the front desk went above and beyond getting the tv in our room working. We were very grateful for his determination figuring out the problem and fixing it. Thank you! Clean room, helpful and friendly staff. Great location near the airport.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Kate
Kate,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
The refrigerator leaked and noone seemed ro care at the front desk, mostly because it happened on a weekend. I returned to my room and before I had left I had just asked if someone could please put sone towels down on the puddle that was in the middle of the floor. Noone had done that. Luckily Mary the housekeeper was a few rooms down and was vwry responsive. She cleansed the water up immediately, said she thought it was the icemaker line leaking so she turned it off and pulled rhe fridge out and cleansed up the water behind rhe fridge. I saw her a little while later when I was returning to my sons football camp and she made sure everything was still good and it was.
At checkout I rried telling the guy and he basically cut me off and downplayed it, and stated it was because not everyone uses the icemaker. And i said well just wanted to inform you of the issue and on 2 mornings in a row I had a puddle in my room.
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
It was fine
Denise
Denise,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Staci
Staci,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Very convenient for the marathon
I booked this hotel for the Fargo Marathon, and it was just perfect. Very friendly staff. Walking distance to the start line, free shuttle to the airport, and multiple food options within walking distance.
Gabriel
Gabriel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Old, no breakfast
Robert
Robert,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Went to plug in my phone to charge it and my watch and moved the bedside table to plug it in and there was a lot of dust, empty liquor bottles and some Kleenex. Maybe a better cleaning should be done.
Michelle
Michelle,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
.
Dana Vic
Dana Vic,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Spacious room
Mary Jo
Mary Jo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
The staff at sine shifts was not well trained and totally clueless. They brag about all the coffee you want & yet when we asked for more pods , staff was unable to find any?? We ended up going to holiday station for coffee!
Room was great otherwise & it’s always clean & quiet!
Marcia
Marcia,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great service, comfy beds, clean rooms, excellent coffee bar, and friendly service. Definitely using this establishment every time I'm in Fargo. Nice!