We arrived on what seemed like a busy nite. The staff at checkin was VERY nice and professional but the hotel had a new software update causing problems. Room was clean and bedding/mattress was quality. Bath/shower was super gross. Not sure what was going on but finish on tub was disintegrating. Too tired to switch rooms...another battle for another night. Hallways had food strewn throughout which could be forgiven but was still there from the time we checked in until checkout...12 hours. Honestly for $200 a night I would expect better. Dont take complaint out on staff as appeared to be understaffed. This locations management should take all the blame. Do better
COLLEEN
COLLEEN,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 29 日
Unremarkable
michelle
michelle,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 29 日
We stayed here previously but it was many years ago. Showing its age a little. Kitchen was minimally stocked. Bedding was amazing.
Martha
Martha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
JOHNNIE
JOHNNIE,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Jerry
Jerry,2 晚行程
Expedia真 实住客点评
10/10 绝佳
2025 年 9 月 10 日
Awesome
Collin
Collin,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 3 日
My booking was for three nights. I was unable to arrive until the early morning of the second day. The staff would not allow us to check-in until after 4pm and also said we were still being charged for the first night, even though they were not letting us into the room. I would be fine with charging us for the room if they let us in the room when we arrived, or telling us they would not charge us for the room, but we would have to check in after 4pm. But charging us and also saying we cant check in until after 4pm is ridiculous. Would not deal with them again.
Jeffrey
Jeffrey,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
One of the cleanest hotels ! Staff very friendly perfect location across street from shopping center. Breakfast perfect. Pool and gym were great!
Timothy J
Timothy J,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 2 日
Very mid range
Room was as expected as we've stayed numerous times at this configuration of hotel. On the plus side, Im glad we were not charged for the extra night we booked but missed bc the airlines cxld our flight (so we were there only 2 nights not 3). However, on the negative side, 1) our room was never cleaned 2) Brand of coffee in the room was significantly less enjoyable than the coffee in the lobby (and thats really saying something) 3) breakfast selection was okay, not great, not horrible
michelle
michelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
It was so clean and nice at the hotel and I love it and it was quiet
Toshq
Toshq,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 20 日
Overall the stay was for an emergency and a last minute booking - so it fit the bill. It was a bit run down and the daily housekeeping was less than desirable - sometimes the beds were made, sometimes not; sometimes the coffee was restocked, sometimes not. The pool was closed and with 3 kids hoping to swim after a long day sitting in the hospital waiting room each day was very disappointing - no indication it would be closed or any solution offered. The front desk staff were very nice.
Kevin
Kevin,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 18 日
The hotel staff made sure to take my non-refundable payment before informing us that the pool is closed for our entire reservation, which was one of the main reasons we booked there. When I asked for a refund immediately after paying, he said they couldn't do that. I booked through Expedia and they got one night refunded.
Randy
Randy,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 17 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
I appreciate the cleanliness and welcoming staff.
Marquis
Marquis,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 6 日
Hotel fine, but room switcheroo was not
The bed was fine—albeit with the usual “mound” in the middle from most people sleeping on the sides. And the breakfast was fine. But they called me only a few hours before check-in to tell me one of the 2 queen rooms I had reserved was unavailable. They “upgraded” my son and me to an accessible king with a pullout bed. (Since my son is a grown man and he didn’t want to sleep with me, he took the pullout.) I should have gotten a call sooner. I would have cancelled.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 2 日
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Fernando
Fernando,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Would stay here again!
Lateshia
Lateshia,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 13 日
Pretty good 4 stars
Nice rooms. Tiny bit dated. Pool closed at dusk whick meant we were done before 830pm. Nice breakfast
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
The staff was very helpful.
Jeri
Jeri,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Great stay! Will stay sgain
Glenn
Glenn,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Bathroom needed some repairs
Alina
Alina,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 24 日
Tiffany
Tiffany,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Friendly reception, clean and well appointed suite in a very convenient location. I’d stay here again.