Excellente localisation et le staff etait tres serviable.
malik
4 晚行程
4/10
ERUM
1 晚行程
4/10
Virginie Maryse
1 晚行程
2/10
Room was mouldy and damp.
Staff were rude and almost offensively unhelpful. Fobbed off when tried to raise concerns about the room.
Spa mostly didn’t work- sauna and steam room didn’t work. When discussed with reception was told they did- clearly didn’t as it was around 30 degrees in the sauna and there was no steam or heat in the steam room.
Breakfast was poor and basic.
When raised further concerns was told by staff that should have complained sooner- we had tried to do but was told to wait until after the weekend morning.
The receptionist told us it was not possible to give a refund and then when we asked for the manager. The manager was in a meeting but the receptionist didn’t know where or when they would be back. The receptionist then gave me the number to call and it didn’t connect or ring.
The staff told me that it was impossible to give a refund and needed to contact hotels.com. Contacted hotels.com who said that we needed to contact the reception of the hotel. Went round in circles re this for a day. Been promised a partial refund. But yet to hear back from hotels.com if this will actually happen
真实旅客
4 晚行程
8/10
Bel hôtel, bien situé proche du tram et des points d’intérêt. Chambre propre, lits confortables et bon petit déjeuner.
Severine
2 晚家庭旅行
8/10
Nous sommes un couple avec un ado.
La Chambre un peu petite pour 3 personnes avec valise ,mais le 3 eme lit ,est un vrai lit et non un lit d’appoint.L’hotel est calme et le personnel a l’écoute et toujours prêt à répondre aux attentes des clients
Rien a redire sur le Spa et ses équipements
Sainte Sophie , la citerne Basilique et la mosquée Bleue sont à 400m ,le grand Bazard a 500m,il n’y a que le Bazard Égyptien qui ce trouve à 20 min à pied ou alors à 10 min en tram
Nous étions là pour visiter,donc cette établissement est idéalement placé et nous avons été agréablement surpris par tous ce que j’ai écrit plus haut.
Brice
3 晚家庭旅行
10/10
Super Hotel , kann ich nur empfehlen
Muhammed
4 晚家庭旅行
8/10
Ditte
4 晚行程
10/10
Beautiful hotel with great spa, gym and swimming pool. The staff were all lovely and very helpful. And the location is excellent! Within walking distance of everything you want to see and visit in Istanbul. We loved our stay and will be going back again. Highly recommend for families with children.
Ashia
3 晚家庭旅行
10/10
The hotel was perfect. The staff were friendly and very helpful. The location was amazing, just a seven minute walk to the mistrial centre on Istanbul. We would definitely stay here again. They even had a free sauna and cold pool for us to use.
Joe
6 晚家庭旅行
10/10
Sehr sicher, zentral und trotzdem ruhig. Badezimmer und Zimmer stets sauber. Personal ist sehr zuvorkommend und hilfsbereit. Vielen lieben Dank an das Personal. Perfekt, immer wieder gern
Ertan
6 晚家庭旅行
4/10
Handan
3 晚行程
10/10
Extremely helpful guest services staff, especially for someone who didn’t do enough pre trip planning. The only thing that would make it better would be if they had personally experienced more of the tours being promoted. Overall a very enjoyable stay!!!
martin
4 晚行程
8/10
We enjoyed our stay, breakfast was very good and rich, coffee machine, tea etc…staff was professional, hotel close to everything, it was an ideal place to stay. One negative thing is that I booked a room with city view and I got a window facing a wall.
Rima
2 晚行程
10/10
Mi si sono trovato bene generalmente dopo tanti alberghi provati in zona come categoria e uno dei migliori la colazione variata c'è un po' di tutto, pulizia della camera e cambio biancheria giornaliera se e necessario l'unica becca la stanza e piccola e senza bidet (il bidè e integrato nel water)al mio avviso e una cosa molto scomoda e poco igienica piuttosto e meglio attaccare un doccino vicino.detto questo la consiglio sicuramente
detto questo proverò a scegliere un altra stanza più spaziosa nel prossimo viaggio
Ahmad Al
6 晚浪漫旅行
8/10
MARTIN
3 晚行程
2/10
The stay in the hotel was unsuccessful. The cooling in the condition is very bad. The room is very small. The breakfast is quite acceptable. The location of the hotel is very good. But I don't recommend it.
ALI
2 晚家庭旅行
10/10
It’s walking distance to Ayasofya and very close to tram station and shops.
Abdul
13 晚行程
10/10
Glenda
2 晚家庭旅行
10/10
This is a gorgeous hotel. Very clean, friendly staff, lots of restaurants, shops within walking distance… Metro & Tramway within walking distance. Breakfast was awesome… we had a very nice view of the square. Hotel very safe and quiet rooms!
Will definitely stay here again!