The stay itself was fine. However, I receive a call about 2 hours before our check in from Hotels.com cancelling our room due to overbooking. Understand I was driving and had a friends event on arrival. After confirming is was actuall Hotels.com your rep found as a room at same price as the original hotel. Because we were going to a funeral we were uptight about this experience. A suggestion would be that when you call a customer for this type of cancellation, you use the cell phone as confirmation and don’t ask for more personal information. You had my cell on file. Another way would be to send a Text or email with a code to give the the caller.
Richard
1 晚行程
4/10
Pros: friendly staff, clean facilities, good breakfast.
Cons: waited an hour for check-in, furniture and bed uncomfortable, no lighting in living room, lots of noise from unit above, had to request linens for sofa bed.
Jennifer
1 晚行程
8/10
Highway noise early in the morning
Evan
1 晚行程
10/10
Overall great stay! Pool area seemed to need some work. Breakfast was pretty good. Easy access to downtown Freeport area. Room was perfect for my sister and I plus 3 kids.
Brittany
1 晚家庭旅行
10/10
Katie
1 晚结伴旅行
8/10
It's not a fancy place, but it was clean and comfortable and the people very friendly.
John
4 晚家庭旅行
10/10
Nice facility. Nice location. As advertised.
John
1 晚家庭旅行
10/10
Kevin
1 晚商务旅行
6/10
All night door slamming . Our door did not seal well so a lot of light from the hallway coming into the room. The mattress was not comfortable at all. This place does not have a Marriott feel or quality .. I have not stayed a this brand of Marriott before will not be coming back
Steven
1 晚行程
8/10
Daniel
1 晚家庭旅行
6/10
Jane
1 晚家庭旅行
6/10
Brandon
1 晚行程
10/10
Very nice place and close to the outlet stores!
Steven Fred
1 晚行程
8/10
Bruce
1 晚结伴旅行
10/10
johanna
1 晚行程
10/10
Rebekah
1 晚家庭旅行
10/10
Very nice and new property. Staff very helpful and kind.
Renee
1 晚商务旅行
10/10
David
2 晚行程
8/10
Hotel stay was very good, friendly staff. The biggest problem was or is the traffic noise from the expressway in all the rooms.
Casey
2 晚行程
2/10
Room was not cleaned. Per in toilet wit seat up. Bed was used, floor not vacuumed and food crumbs on couch. Did not stay and demanded refund. Asked for a call from management, but they never did. Will never stay there again.