We only stayed one night and didn’t really use any of the facilities etc but it was clean and comfortable. Good location in the city centre and not too far from a car park.
真实旅客
1 晚行程
10/10
Lovely hotel with a very nice breakfast. Rooms are well appointed and everywhere is easily walkable from the central city location. We will be back!
Hollie
2 晚家庭旅行
6/10
Nice room. Breakfast experience was awful.
Jonathan
1 晚行程
10/10
Really helpful staff, looked after our bags before check in and after check out which made a big difference to our stay. Room was lovely, great location for sightseeing Exeter.
Tracey
2 晚家庭旅行
6/10
Overall the staff were excellent! Unfortunately we had a mix up and our room which was over booked but we were put in a very nice room and complimentary breakfast was offered.
The Spa was lovely too.
Big downside was the parking. Very expensive in the local multi story £16.50 for 24 hours
Madeleine
3 晚行程
6/10
Excellent location and comfortable bed. Poor breakfast and services. Had to request for room to be cleaned at 5 pm.
Ron
2 晚行程
10/10
gaynor
1 晚行程
10/10
Beautifully kept, central to everything and very helpful staff
After trying to pick my hotel for a birthday city break getaway i decided on this one due to its location and facilities. Unfortunately as soon as I booked I got an email to inform me the Spa that is advertised is actually at an additional cost for a 2hr use of the facilities. On arrival we went to visit the rooftop bar which was great however when we returned for our later visit where they had decided to close early even though we had a table booking, the next day we tried to go again but told we couldn’t go as we didn’t have a booking, there were plenty on empty tables. I then booked using the app and was told I still couldn’t have a drink even though I had now actually made a reservation.
The breakfast was of a good standard but we were left for nearly 30 minutes without anyone asking our order and the Continental section was also empty, it seemed the staff that did the table service also did all the room service too which were getting a priority, my second visit wasnt much better with lack of choice and even a staff member just stood watching the toaster bellow smoke out of it.
The bar in reception was great but closes extremely early and again only had one staff trying to mange it all with the roof top bar taking most their stock so left unavailable drinks down stairs and we weren't allowed up stairs. On check out they had the wrong card/bill attached to my room so tried to charge me again, the lack of management skills are unfortunately showing through
Nathan
2 晚行程
8/10
Dominic
1 晚行程
10/10
Stuart
2 晚行程
6/10
Christian
1 晚行程
10/10
Stayed with my husband and 2 children, (2 year old and newborn) Really friendly staff when checking in and out, helped me with the Children and offered some advice/tips. Beautiful rooms that were clean. Had a really lovely experience.
Katie
1 晚家庭旅行
10/10
Sally
1 晚商务旅行
8/10
Steve
1 晚行程
10/10
Jan
2 晚行程
10/10
asha
1 晚行程
10/10
Great hotel. Central location.
Claire
1 晚行程
10/10
Staff were lovely, very helpful and attentive rooms were lovely really enjoyed our stay would definitely recommend hotel and would definitely stay again
Jo
2 晚行程
10/10
Great night's stay
Natasha
1 晚行程
10/10
Very central, lovely room! Staff very friendly too. Would stay again in a heartbeat