可以免费取消我在Sandy Balls酒店度假村的预订并获得全额退款吗？

是的，Sandy Balls酒店度假村在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Sandy Balls酒店度假村有游泳池吗？

是的，有室内游泳池和季节性开放的室外游泳池。

Sandy Balls酒店度假村是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物。需要支付每只宠物每次入住 GBP 60.00 的宠物费。服务类动物免费。

何时可在Sandy Balls酒店度假村办理入住和退房？

开始办理入住：16:00；停止办理入住：18:00。退房时间为 10:00。

在Sandy Balls酒店度假村及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验射箭等活动。不妨到室内泳池游个泳，也可以使用此度假公园的其他服务设施，比如季节性开放的室外游泳池和桑拿房。Sandy Balls酒店度假村也拥有健身中心。

Sandy Balls酒店度假村店内或附近是否有餐厅？

是的，有一家店内餐厅Aubrey's Forest Kitchen。

Sandy Balls酒店度假村周边区域环境如何？

从Sandy Balls酒店度假村仅需14 分钟步行可至新森林国家公园，10 分钟步行可至戈德希尔村礼堂。

福丁布里奇Sandy Balls酒店度假村住宿优惠| Hotels.com 好订网

Q: Sandy Balls酒店度假村是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物。需要支付 每只宠物每次入住 GBP 60.00 的宠物费。服务类动物免费。

10/10 绝佳

2025 年 12 月 11 日

Booked as last minute break , after reading reviews was a bit dubious, but everything was excellent , couldn’t fault the caravan we stayed in , was comfortable & had everything we needed ,

LINDA，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 30 日

Hot tub was amazingly well maintained

Cally，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 21 日

Great. Lovely indulgent lodge. Hot well maintained hot tub.

Mark，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 14 日

Brilliant stay, staff were very friendly and helpful. Would stay again 100% 😀

Ian，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 5 日

Will be booking again

We had an amzing time 4 nights in the heartwood. Our daughter (3) absolutely loved it and the entertainment team made her feel really special. The accommodation was really clean and smelt amazing when we arrived. We booked multiple activities but our favourite was the alpaca walk. While we were staying they had decorated the park halloween themed. The only downside was the pool was being repaired and not open the whole time we were there. We will be booking again for next year.

Paul，4 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 28 日

wayne，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 24 日

Have just come back from a trip and would definitely go back. The lodge we had was lovely but a bit stale smelling. Not sure if it had been locked up for a while but as you opened the door it smelled like stale cigarettes and that smell was there for the duration. Apart from that the whole experience was amazing. Very peaceful and quiet. Activities were good, pool spotlessly clean. Ordered food from Woodside which was stone cold and chicken dry and hard but other restaurant nice. Won’t let these couple things ruin a wonderful time

Kerry，3 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 9 月 16 日

Need

David，8 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 13 日

Although warned, I found it very difficult not to have Internet access in my Zen cabin, particularly as I had been moved from the Vista originally booked. I was anticipating having connection, I realise it’s a little difficult for you to get Internet into the site but in this day and age I’m sure a lot of your visitors are very reliant on it. The television was limited because it didn’t have it. Most of the apps on my phone did not work, etc, etc. please try and find a solution even if only in the exclusive cabins.

Jenny，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 10 日

Beautiful setting

Miss a，4 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 10 日

A stay with a few highs but sadly many lows. The positive - Convenient location, we used as a base to visit family in Southampton and Bournemouth as its equidistant from both locations. Its lovely to see the wild animals as you drive up to the location through the new forest The pool is a good size, although it is very cold (indoor pool is cold, didn't even risk the outside one) but the small child/baby pools are warm There is quite a bit to do on site, soft play was tired and a bit small but nice none the less, the arcade is a good size, the shop is very nice with reasonable prices, there are two restaurants and these were nice. The negatives WI-FI - despite having a router in the accommodation when the wifi didn't work I called the reception to be told they don't guarantee wifi to the accommodation only in common areas. The issue with the wifi wasn't a signal issue which I could somewhat understand, but an error on the side of the company providing the service not supplying an IP address to that router. The lady I spoke to at the reception was incredibly unhelpful, I had to push for them to contact the company and miraculously it was fixed very soon after that. As mentioned earlier the pool was very cold, the jacuzzi was also freezing, even colder than the main pool! We were in a touch of blue lodge, which is one of their 'nicer' accommodation options but it was very tired, it had clearly been made 'nice' then just left with limited maintenance or upkeep.

Rachel，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 28 日

Special

Lovely area, deep in the new forest. Indulgence lodge was perfect. Something quite special watching 2 deer wandering around outside whilst sat in the Hot Tub.

Mark，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 23 日

I enjoyed the stay at Sandy Balls but if I went again I would consider cooking, only I didn’t really rate the food. The Fighting Cocks was also recommended for food but again, I didn’t think the chicken fajitas was a good choice. It looked impressive when it arrived at the table but the chicken was hard and dry. There were lots of activities for children but this can add up to quite a bit so payable more for unlimited activities might be an option? In addition, it would be nice if there was more seating for people whilst the movie night etc is on.

Kim，5 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 22 日

Jatinder，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 19 日

Laura，3 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 8 月 18 日

For the cost of the property, it was really really disappointing. We saved for this and it was our only holiday all summer but most classes were booked or not suitable. The indoor pool was closed for two days (out of four of our stay). The softplay is tiny and the website is deceiving. There is not airflow in the soft play so on hot days it is unbearable and it was one of the only activities for under 2. The floor was dirty in our accommodation. I was wiping up water and it was filthy. No wifi in the lodges, the beds were so uncomfortable we decided to leave a night early. The food for kids menu was not appropriate all very unhealthy so we made sure that we had groceries. The location is perfect for New Forest adventures but for the cost of this place, they need serious upgrades. Get AC for heatwaves or fans and dear God get new mattresses.... everything costs extra.. like if you need a highchair (we brought ours) and our place didn't come with towels and with the cost of the place that really shouldn't happen. IT wouldn't have been baby friendly in colder weather (radiators uncovered, etc).

Ashley，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 8 日

Robin，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Second visit, and not disappointed, will definitely return. Lots to do, and lots included in the price, especially for kids. Some of the additional activities are a touch expensive, as is the on-site shop, but the lodges are great.

Adam，4 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 29 日

This is a lovely place for a family break, with plenty to do if you want to stay in the resort. The staff were all very helpful and friendly. We stayed in a Zen with a hot tub and it was probably a bit tight for 7 of us, especially at night, but very nice. The only negative feedback is the lack of wifi which I know many people mention. All in all, I would recommend a stay.

Lisa，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 10 日

Stuart，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 3 日

Joules，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 10 日

Maureen，6 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 6 月 10 日

There was plenty of room well equipped but seemed like was an old cabin. When it rained at night kept us up as so loud. Didn’t have much of a view only trees. The sofa I found had fleas from the last dog but only found that out when I slept on it and woke up with bites on my legs and neck on the last day.

Deborah，4 晚行程

Expedia真实住客点评

2/10 很差

2025 年 6 月 6 日

Swimming pool Was disgusting not even average . If bizzare how they still Getting away with it.

Lydia，4 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 5 日

The aminities were satisfactory, the place was very clean inside, The main bed mattress was lumpy, causing backache, Safety wise, the bath requires bath mats as its very slippery making it difficult / dangerous for unsteady people or children getting in /out of bath / Shower. Nice touches with dog gifts and welcome gifts.

Toni，4 晚浪漫旅行

Expedia真实住客点评

Sandy Balls酒店度假村

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