In the heart of Bordeaux, Hotel Madame offers a unique blend of art and luxury. Discover an on-site art gallery, browse the shopping mall, or lose yourself in a good book from the library. With helpful staff and free in-room WiFi, this hotel is sure to leave a lasting impression.
At Hotel Madame, you'll be within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Gambetta Tram Station is 2 minutes and Grand Theatre Tram Station is 6 minutes.
At a glance
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Hotel size
18 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
24-hour offsite parking nearby (EUR 22 per day); discounts available
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
What to do
Private winery tours
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Library
Art gallery on site
Designer stores on site
Shopping mall on site
Lockers available
Accessibility
Elevator
Handrails in stairways
Front entrance ramp
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: EUR 200 per stay
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 22 per day (656 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Does Hotel Madame offer free cancellation for a full refund?
Yes, Hotel Madame does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Madame?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per day, and there's also a deposit of EUR 200 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Madame?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Madame?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Madame?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (9-min drive) is nearby.
What is there to do at Hotel Madame and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours and segway rentals.
What's the area around Hotel Madame like?
Hotel Madame is a short 2-minute walk from Gambetta Tram Station and 5 minutes' walk from Rue Sainte-Catherine.
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Reviews
Hotel Madame Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.8
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Air conditioning
Reviews
10/10 Exceptional
May 17, 2025
Overall, a Great location and hotel.
Robert
Robert, 1-night trip
10/10 Exceptional
May 23, 2025
Wonderful hotel with incredibly nice staff - would highly recommend!
Hannah
Hannah, 1-night trip
10/10 Exceptional
Jun 28, 2025
Friendly staff. Clean rooms. Good location.
Neil
Neil, 1-night trip
8/10 Very good
Jul 15, 2025
Nice room but a bit noisy
The room is nice and clean. The location is great other than next to a construction site that was noisy from 7:00am.
Verified traveler
4-night trip
8/10 Very good
Apr 29, 2025
Nice, clean, characterful room. Great location in the heart of walkable Bordeaux and very friendly staff.
Richard
Richard, 2-night trip
8/10 Very good
Jul 20, 2025
Cute Hotel
Great location. People on the desk were fantastic and their English was very good. Gave lots of tips and recommendations. You have to keep the mini fans on all night otherwise it gets way too hot and I usually run cold.
Danielle and Bruce
Danielle and Bruce, 3-night trip
10/10 Exceptional
Jun 5, 2025
Very friendly staff. Compact but well thought out rooms. Very centre of Bordeaux but really quiet with the windows closed. Fan, kettle, coffee machine and mini bar in the room. Great location for exploring Bordeaux
laura
laura, 1-night trip
8/10 Very good
May 20, 2025
Highly recommended
Alvaro
Alvaro, 1-night trip
10/10 Exceptional
May 21, 2025
Lovely madame hotel
Wonderful stay great set up and staff . Sadly very noisy from people upstairs all night
Robin
Robin, 1-night trip
10/10 Exceptional
May 20, 2025
Lovely Botique Hotel. Friendly, knowledgeable staff. Room had an amazing view of one of the historical arches. We did the Wine Museum tour on the host's recommended which was amazing. Room clean, bed comfortable, walkable distance from the Tram, local cafes and shops.
Diana
Diana, 2-night trip
10/10 Exceptional
Feb 2, 2024
Lovely hotel with very helpful staff.
Stephen
Stephen, 2-night trip
8/10 Very good
May 14, 2025
Nice stay
The staff were extremely helpful with parking and dining recommendations. The room was nice. No Ac but they had fans.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Jul 11, 2024
Lovely small hotel , very helpful , friendly staff providing knowledge of the area , booking taxis etc .
Anna
Anna, 4-night trip
10/10 Exceptional
Mar 20, 2025
The personell was very kind. Hotel located in the centre of Bordeaux
Thomas
Thomas, 2-night trip
10/10 Exceptional
Mar 20, 2025
fab property! Staff were so welcoming and the rooms were very clean. Brilliant hotel for a solo traveller too. Will definitely recommend 😁👍
Michelle
Michelle, 3-night trip
10/10 Exceptional
Jun 13, 2025
Really friendly and helpful staff nothing too much trouble. Excellent. position close to bars and restaurants. No air-conditioning but a good fan. The street could be noisy at times if room windows left open. Overall an excellent visit.
Ian
Ian, 3-night trip
10/10 Exceptional
Jun 25, 2025
Super friendly staff. The only thing missing - an air conditioning. We know, they are trying to be eco friendly - but with 30+ degrees it got really hot.
Oliver
Oliver, 2-night trip
10/10 Exceptional
Jul 26, 2024
Excellent hotels at the edge of the pedestrian area of the core of Bordeaux. Restaurants, shopping and trams stops are close by making it a great location.
Ian
Ian, 3-night trip
10/10 Exceptional
Apr 5, 2024
This hotel is great! Absolutely amazing staff and the rooms are amazing. They provide great recommendations to local restaurants and shopping and are very knowledgeable about the area
Christopher
Christopher, 3-night trip
10/10 Exceptional
Jun 14, 2023
Very friendly and helpful staff. Great location
Robert
Robert, 4-night trip
10/10 Exceptional
Feb 26, 2025
jättefint litet hotell
Mycket trevligt litet hotell med perfekt läge i gamla staden.
Med affärer och restauranger runt hörnet.
Receptionen var bemannad dygnet runt trots att hotellet var så litet vilket ger en extra trygghet.
Kaffe och te på rummet utan kostnad.
Kommer gärna tillbaka vid nästa besök i Bordeaux.
Mikael
Mikael, 4-night trip
8/10 Very good
Jun 28, 2025
Location is great, just in the border of the city center. People at the reception at all times were super nice, friendly and helpful.
The bad points, room was very hot at nights, no AC, only floor fans. Our suggestions, there are portable AC units. Buy some.
María De La Luz
María De La Luz, 4-night trip
8/10 Very good
Nov 27, 2023
We had a great stay at Hotel Madame, it was in a great location and the rooms were a good size. The beds were very comfortable and staff very friendly! Would definitely stay again :)
Daniel
Daniel, 4-night trip
10/10 Exceptional
Nov 16, 2024
Very friendly and helpful! The hotel was clean, the bed comfy, and shower hot (although small). The property is located perfectly to walk the inner city. A short distance to great dining options and bars.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
May 29, 2024
Les employés à l’accueil étaient tous très gentil. La chambre très propre et l’hôtel est très bien situé dans la ville.