Room was not great. Stains in tub. Opened fridge and it smelled so bad eveyone in the room immediately smelled it. Pool was green and closed. Wouldn't stay again
Kendall
1 晚家庭旅行
2/10
The room smelled and the toilet didn’t work and I had to go behind the bed to get my sons toy and found a pair of women’s underwear like will not stay here again
James
1 晚行程
2/10
No remote for the tv…towels stained up lock on room door broken..no phone in the room..I’ve never stayed in a hotel that was that bad off😒😒
Shaheem
1 晚商务旅行
2/10
They tried to charge me for a stay I cancelled! The front desk hung up on me when I first called to cancel. Stay Away!!!
LaNette
1 晚家庭旅行
6/10
The bathtub didn't drain when I showered. I checked to sww if I had accidentally lowered the plug a d came up with a wad of hair a d scum. ( Not my hair!)
Angelica
1 晚家庭旅行
2/10
There was someone else's hair in the shower, a long with a dirty tub. My wife has red hair and this was long black hair. No remote to control the TV (apparently a lot of them are stolen). TV didn't work with the buttons on the TV. Looked like unfinished paint/sheetrock repair in room. Windows were dirty. Trash left in hallways overnight. Marijuana smell throughout the hallway and even in our room when we returned (we do not smoke that garbage). Overall, a poor experience and in the process of requesting a full refund.
真实旅客
1 晚家庭旅行
10/10
sharon
1 晚家庭旅行
6/10
The lady at the desk was very nice. We got to our room and it was occupied! Got a second room, the tv didn’t work. Got a third room, tv stuck on USA Harry Potter.
The room was clean and large. Breakfast was good.
Jan
1 晚行程
4/10
Lilah
1 晚行程
6/10
The couch was dirty the bathroom needs to be cleaned better
Matthew
1 晚商务旅行
8/10
Frank
2 晚行程
4/10
Zero towels in room, sofa bed was so dirty we didn’t even want to sit on it much less sleep, bathroom dirty caulking all peeled away around tub and just hanging there. Broken coffee pot. Remote broken but hey the a/c blew cold like a blizzard.
hollie
1 晚家庭旅行
4/10
Terribly dirty rooms no working tvs or remotes , IF they were available. Not all rooms had tvs at remotes is what we were told. Mold and rust in bathrooms sofa terribly dirty. Could use an overhaul for sure
Rebecca
1 晚家庭旅行
6/10
Jatonsie
2 晚行程
8/10
Ahmyriah
3 晚家庭旅行
2/10
I checked in on 4/18 at 9:15pm went to the room around 12:30 am and the room was dirty from a previous stay. The front desk changed me to another room this room wasn’t that clean either besides the bed being made up. The tub was rusty and dirty the toilet was dirty with rings around it. The sink wasn’t clean there was hair left in it. The mattress was worn out. I had to sleep on the couch while my husband and niece tried to sleep in the bed. That mattress had my left hip and back hurting. You couldn’t get extra towels because they wasn’t clean on Friday night and on Saturday all they had was pool towels to use. You couldn’t turn the tv only one channel work. I spent too much money to not to have a good stay at this hotel. This was a very disappointing stay.
Denise
2 晚家庭旅行
2/10
Tiffany
1 晚家庭旅行
2/10
Medrick
2 晚行程
4/10
This was a weekend trip with friends and their kids. We suggested our friends book a room at Comfort Suites so we could all be at the same hotel. Our group had a total of 4 rooms. All rooms only had 2 towels each. We asked for more towels and was told there was no more towels for them to give us. In our room the tv speakers did not work. In another room the tv only had one channel. In another room the toilet overflowed. My friend went to the front desk to get someone to fix it. He was told there was no one to fix it and was given 2 hand towels. The coffee on Sunday morning was awful….cold and very weak. We had to get extra coffee pods from the front desk and then get creamers from the breakfast area and go back to our room to make a halfway decent cup of coffee. Also, the front desk routinely had no one at it with a sign that said we’ll be back in 10-15 minutes. I think this hotel is extremely understaffed and the manager or whoever is in charge doesn’t want to pay for necessary fixes and laundry services. At least the rooms were clean. Otherwise, this review would be a lot worse. Also, our windows were unlocked in the rooms. We had to lock them ourselves. This was a very disappointing stay and not at all what we are use to when we choose Comfort Suites.
Rusty
1 晚结伴旅行
4/10
Rachel
1 晚行程
4/10
NOT PLEASED AT ALL
1. My confirmed reservation with Hotels.com was booked under Itinerary number:73048416025636 for $88.63, however, my credit card was charged $123.64.
2. Hotel was 3 stories. NONE of the ice machines were working (I went to ever one).
3. No remote for TV in room. Went to desk and was given one. However, "NO SIGNAL" on TV. No one answered front desk phone (I called numerous times).
4. Water rings on bed side table.
5. Toilet dirty.
6. Hotel in general needs updating. Broken tiles on entry to elevator and numerous other place. Trip hazard.
7. I asked for a downstairs unit (I am handicapped). I was told it would cost an additional $104.00. According to ADA requirements, you are not allowed to charge an additional fee for ADA compliance.