In general, all staffs from reception to cafe etc are very good and efficient! Rooftop pool is a wonderful experience 👍👍
William
William,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 1 日
A Charming Artistic Getaway
Art'otel Battersea is an enchanting oasis that left me mesmerized from the moment I arrived. The art-centric design creates an ambiance that is both sophisticated and welcoming, making it a standout among hotels in London.
The staff at Art'otel Battersea were incredibly friendly and provided top-notch service throughout my stay. They genuinely cared about ensuring every guest felt at home, which added a personal touch to the experience.
The highlight of my stay was the excellent breakfast at Tozi Cafe. I appreciated the fact they are not serving buffet but a proper breakfast menu with plenty of choices. It was a delightful way to kickstart each day of my stay.
During my breakfast at Tozi Cafe, I had the pleasure of encountering one of the hotel's exceptional team members. This tall boy, always donning a bright smile, went above and beyond to ensure guests were taken care of. His attentive and passionate service made my dining experience all the more enjoyable and memorable.
Art'otel Battersea surpassed all my expectations, providing an unforgettable experience. With its artistic charm, friendly service, and outstanding breakfast at Tozi Cafe, this hotel is a must-visit for anyone seeking a truly special retreat. I wholeheartedly recommend Art'otel Battersea and cannot wait to return.
Joan
Joan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Adam
Adam,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Katherine
Katherine,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
hotel is new and clean, but staff needs more training. It took 45 min to haev the luggages brought downstairs and almost missed the uber ride.
Banu
Banu,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
MBA
MBA,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
The location of the hotel was excellent as a tourist—right on the northern line, in a new well-designed area of the city. We enjoyed that we could pop out for a run along the river or for food very easily. We loved the rooftop pool, which was helpful in the hours before check-in after we arrived early morning for an international flight.
Only issues: elevator is a pain (takes forever and directs you to one via key pad, but it’s faulty) and our toilet had a plumbing issue the first night that made it stink. They fixed it but never followed up on the unpleasantness it caused.
We’d stay here again—it was nice.
Liza
Liza,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Had a fantastic time celebrating our Wedding Anniversary. Amazing hotel and staff with a lovely bottle of Prosecco for us upon arrival thank you. The breakfast service was the only slight thing I would say was slower than expected and why is everything brought on separate plates and dishes? The baked beans, the bacon and the main course were brought out separately? We asked for sausages that did not arrive but overall the breakfast is of a very good quality and the staff are amazing. Just not sure why there are so many plates and bowls used where one or two would suffice. Loved the hotel and staff and would definitely stay again. Thank you so much.
Michael
Michael,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
My wife and I really enjoyed the Art’otel and the staff was able to decorate our room for my wife’s birthday. It was so nice and looked wonderful! Thank you so much and we look forward to when we can come back and enjoy it all over again.
Robert
Robert,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 5 日
Very disappointed. Kettle did not work nor did the tv casting. Both plugs on either side of bed were not functioning and the bathroom amenities had not been refilled before my arrival and 2 of 5 were empty.
Emma
Emma,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Very nice decor, roof top pool fantastic let down on breakfast no full English on offer and as such other dishes over priced I mean £12.50 for two boiled eggs and sourdough toast which was very dry need I say more
Keith
Keith,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Room wasn’t serviced. No clean towels or water. Really disappointing.
Oliver
Oliver,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Maria
Maria,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Amazing
Yuk Sing
Yuk Sing,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Rooftop pool
Very chic neighbourhood. Quick check in. Lifts confusing to work. Wasn’t told where breakfast would be. Staff very friendly they make the hotel. Breakfast is ok. Not sure I would have it again. Rooftop pool is stunning. Probably more geared towards adults than families with kids which is fine. In the pool with the kids member of staff told us off for splashing water even though there were drunk adults leaving glasses all over the floor which I would say is more an issue . Also my room said free mini bar items soft drink included but nothing was included so hit with a bills at checkout. I would stay again it’s a lovely , chic hotel with the great staff.
Jordana
Jordana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Not again
Over rated and very busy, traffic in that area was horrendous