The room felt outdated and did not appear as clean as expected. Upon arrival, there were no towels in the room, and we had to request them twice. The floors felt sticky, the sink had noticeable stains, and the toilet required two to three flushes each time.
During our stay, one of the elevators was out of service, which led to long wait times. There was also significant construction happening, including in the lobby and a new building next door, which was disruptive.
The food was average, and unfortunately the ice cream machine at the café was not working.
The highlight of our stay was the shows, pool, views and staff. Everyone we interacted with was very friendly and welcoming.