I had terrible experience with my check-in. I have booked two regular rooms through Hotels.com in advance. Later I upgraded one regular room to a deluxe one in order to have two adjacent rooms. However at the check-in with Bluegreen, the front desk manager insisted that I only booked two regular rooms even I showed her the confirmation email from Hotels.com and the evidence of the paid upgrade fee. At that moment I tried to contact Hotels.com to help me to resolve this issue, but I couldn't find any Hotels.com person to talk to. Since I have paid a deluxe room and a regular rooms, I refuse to take two regular rooms that the Bluegrrem assigned. Finally the front desk manager assigned me adjacent two rooms after long dispute. I had a feeling that the manager thought she did me a favor and completely ignored that I have truly paid for this type of rooms. Terrible.
Well, other than the check-in, my stay was okay.
Charles
Charles,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Très grande salle de sport et bien équipée.
Espace piscine avec vue.
Chambre disposant de tout le confort.
Manuella
Manuella,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Bowling trip to Vegas
I had a great stay , everything was spot on
Greg
Greg,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Best hotel for a family vacation
raymund
raymund,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
ashish
ashish,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
It's a pity that the WiFi is not very stable.
Inge
Inge,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great stay! Hidden gem!
Newly updated and looks great, check out is 10am which I didn’t really like because it’s Vegas and you know.. you need extra sleep time but it was great in every other way!
Thurston
Thurston,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Home away from home.
Nice place to stay, not too far from the strip, no casino noise here, quiet. Room is like an apartment style getaway, overall nice change from typical casino hotel rooms.
Ken
Ken,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Quyen
Quyen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
LAURA
LAURA,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 18 日
Noise, not a pleasant experience
One of our worst experiences. I chose this hotel because of its swimming pool and hot tub. It turned out it was closed while I have not received any information about it. We were told that the hotel was under renovation (back in February), but we didn't know that the noise was so bad. One morning, we overheard the next room's entire phone conversation - absolutely no sound proof or privacy. And we didn't sleep well. Worse, while we feedbacked our concerns to the (Hilton) staff, they only focus on signing us up for their timeshare or whatever promotions.
Juliana
Juliana,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Devin
Devin,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Staff is nice and helpful. Room is very clean.
Colleen
Colleen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Alexander
Alexander,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Did well with making our room work well with us but the shower seat was unremovable and needed replaced and the king suites window curtains didn't work out
Brittany
Brittany,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 22 日
Great, but could be better
The hotel was very clean, spacious accomodations, friendly staff. The front desk could have done a better job of explaining where to find the elevator or get around the building. Also, we didn't know the pool was going to be closed until we arrived which was disappointing.
Grace
Grace,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Great location ,
professional staff ,
clean rooms ,
free parking also complimentary shuttle