My stay was amazing. The staff from the moment i walked in provided such comfort and safety. I was traveling alone, and they made me feel secure. They suggested a bit larger room since I was staying a whole week, which was a wonderful choice seeing I was there longer. They also offered wonderful dining suggestions and directions when needed.
When the app wasn't working to order room service, I inquired at the desk and they were able to accommodate so quickly. Didn't need it fast, but they were so kind to get me my dinner what felt like instantly. After a long day of travel and stressful day, (get the chicken - it's delicious!) they made me feel right at home.
As for the location, it's perfect from theatre, tube and bus stops. Would recommend staying here to anyone wanting a central location with comfort!