I would NOT recommend this hotel for anyone. I checked in on day 1 to my room and went to the bathroom and the bathtub was mud dirty with brown stains across the front to the back, then I attempt to use the charging outlets and NONE of them worked. I tried to call the front desk to advise of these concerns and the phone in the room did not work at all. I proceeded to walk downstairs to the front desk and they say it is just stains but would u like a new room I said yes. I get to room 2 and the bathtub looked identical to room 1 bathtub (mud dirty) Then as I tried to close the curtains because it was night time, i discovered the curtain rod on one side was broken and laid against the wall. Then once I laid down for bed I discovered the thick bed comforter was scraped up like a pet ate it up with the cotton coming out.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
No comment
Brittany
Brittany,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Tara
Tara,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 8 日
Betty
Betty,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Raquel
Raquel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Keith
Keith,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Duane
Duane,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 21 日
it was nice and quite
EVENS
EVENS,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Desk clerk at check-in was very nice. Expedia showed the room would have a tub/shower combo, it was a shower only. Loose tiles in the bathroom. Third floor hallway smelled horrible. Bed was very hard. A/C worked but was very noisy. Elevator floor was covered with a carpet scrap that had raggedy edges which could be a tripping hazard.
Clifton
Clifton,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Property was perfect for a one night stay before checking into hca clear lake the next morning.
John
John,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
Ray
Ray,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 13 日
I won’t be back
This property does not have a working hot tub and I specifically booked for that amenity. According to staff, this has been an issue for a while but the owner refuses to update online listings to reflect accuracy. The beds and pillows are super uncomfortable, the shower head was leaking and had low pressure, and the WiFi was so slow I couldn’t connect.
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
LUCIANO
LUCIANO,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Customer service front desk was really nice
fatemah
fatemah,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Patrick
Patrick,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 18 日
I liked the fact when i called the lady answered and assured me we could check in til 5 am. She was there and greeted us when we checked in. Towards the end of our stay i was getting coffee and water had been spilled by previous person. This same lady was like there go you napkins rightthere to clean up that spill. I said ok i did not make mess but i will clean up. Felt like most of staff did not want to work there. Had they been up front about the pool being dirty when they told us the hot tub did get hot but jets worked before we got there we would not have booked here. Anyway as i said seemed staff really isn't there to work so i took the liberty of doing stripped the bed down to mattress made sure the counts were, noticed stains and why offer a sofa bed and not have bedding? I must have missed something. There. Breakfast was better than some but not as good as it could be. I see why there is a box to drop room keys for check out. I was concerned i would be accused of something else i did not do. Please let Expedia and etc know your pool is not open and hot tub is broken not working at all. Would have saved us enormously
Davina
Davina,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 16 日
My room smelled so strongly of ammonia that I had to open the window and door to air it out. It was so strong, it made my eyes water.