City INN puts you in a great location, within just a 10-minute walk of Rossio Square and Santa Justa Elevator. Also, Avenida da Liberdade and Commerce Square are within a 15-minute walk. Public transportation is only a short walk: Socorro Stop and Martim Moniz Station are just steps away.
City INN puts you in a great location, within just a 10-minute walk of Rossio Square and Santa Justa Elevator. Also, Avenida da Liberdade and Commerce Square are within a 15-minute walk. Public transportation is only a short walk: Socorro Stop and Martim Moniz Station are just steps away.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must confirm their arrival time on the check-in day via text/WhatsApp/telephone
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
Room amenities
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Destination fee: EUR 4 per person, per night. This fee does not apply to children under 12 years of age.
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 79601
Also known as
City INN Hotel
City INN Lisbon
City INN Hotel Lisbon
Frequently asked questions
Does City INN offer free cancellation for a full refund?
Yes, City INN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City INN?
Sorry, pets aren't allowed.
Is parking offered on site at City INN?
Sorry, there's no onsite parking at City INN.
What are the check-in and check-out times at City INN?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at City INN?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around City INN like?
City INN is a short 1-minute walk from Socorro Stop and 8 minutes' walk from Rossio Square.
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Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
4.0
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Building
Restaurant
Service staff
Walking
Location
Reviews
Verified
4/10 Fair
Apr 5, 2026
Small room
Beds really stiff and uncomfortable
Hot water didnt come for a while when showering for some reason
Very small beds
Anthony
Anthony, 5-night trip
Verified
8/10 Very good
Apr 26, 2026
Chambre propre un peu petite nous aurions apprécié que nos serviettes soit changé lors du séjour sinon notre chambre donne sur une petite cour donc aucun bruit ☺️
STEPHANE
STEPHANE, 4-night trip
Verified
6/10 Good
Apr 25, 2026
L’emplacement est idéa. Plutôt dans le centre. On peut atteindre commerces et restaurants à pied. Il y a une station de métro vraiment tout près et aussi plusieurs arrêts de bus et de trams.
Le quartier est assez glauque, beaucoup de personnes majoritairement des hommes oisifs qui passent leur temps dehors.
Nous avons dû nous doucher à plusieurs reprises avec de l’eau froide car il y avait un problème à notre étage. J’ai dû demander qu’on nettoie à nouveau la chambre à notre arrivée car en déplaçant le lit j’ai eu 2 surprises.
Pour contacter l’hôtel, utiliser whatsap et non la messagerie sur Expedia, il ne la consultent pas trop. Mais ils sont réactifs quand on arrive à les joindre.
Ceci dit cela n’a pas vraiment gâché mes vacances et il y a plus de positif que du négatif, beaucoup plus.