Have stayed maybe 5 times in 12 months here, its ok, can be a little too hot in winter and is typically noisy as its so busy.
Food is excellent , both evening and breakfast.
Staff are top notch. Cleaning staff are over keen in the morning. I had late check out (1pm) standard is 10am 11am if you ask. I had 1pm by discretion and put the hanger out, 1st knock came at 9am, i explained i had late check out, the supervisor sent him back to ask again when i was leaving around 9:30. To which i advised 1pm. At 10am the same chap knocked again and asked if i was ready to leave, i repeated i had late check out, he came back 15 mins later to say i need to speak to reception to get late check out, his supervisor has asked him to clean. I explained this was already arranged with reception. He went away then knocked repeatedly while i was on a teams call, opening the door which was on a chain.
I eventually had to apologise and mute, opened the door (11am) and had to explain again! I asked him to send his supervisor if there was an issue. They didn't appear, but i left once the call was finished!
