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The West Hotel & Spa

Property class: 4
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

The West Hotel & Spa offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or body treatments. Also, Hanoi Opera House and St. Joseph's Cathedral of Hanoi are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Airport pick-up service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY295
CNY334 total
includes taxes & fees
Sep 10 - Sep 11

Why we love this property

Savor delicious cuisine
Foodies delight in the complimentary buffet breakfast at this hotel. The restaurant serves up tasty meals for a complete culinary experience.
Spa serenity
The full-service spa offers daily indulgence with hot stone, sports, and Thai massages. A world of relaxation awaits at this hotel.
Fireside comfort awaits
Sink into a cozy guestroom with a crackling fireplace. Savor drinks from the minibar and enjoy privacy with blackout drapes.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a mirror.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a vase, a chair, a desk with a computer, and a TV mounted on the wall.

Deluxe Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a bathroom with a shower.

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, a nightstand with a lamp, and a view of the outdoors through a window.

Junior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, a laptop, and a mirror.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a wooden floor, and a large mirror.

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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9.6 out of 10, Exceptional, 1,681 reviews
The price is CNY178
CNY201 total
includes taxes & fees
Sep 2 - Sep 3
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About the neighborhood

Map
23 Hang Dao, Hoan Kiem, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hang Gai Street - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport pick-up service

Restaurants

  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Phở Vỉa Hè Hàng Bạc - ‬1 min walk
  • ‪C.O.C Legacy Specialty Coffee - ‬3 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food 3 - ‬1 min walk
  • ‪sotong pizza - ‬1 min walk

About this property

The West Hotel & Spa

  • The West Hotel & Spa offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or body treatments. Also, Hanoi Opera House and St. Joseph's Cathedral of Hanoi are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and body wraps. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle. Maximum occupancy 3

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The West Hotel & Spa Hotel
The West Hotel & Spa Hanoi
The West Hotel & Spa Hotel Hanoi

Frequently asked questions

Does The West Hotel & Spa offer free cancellation for a full refund?

Yes, The West Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The West Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at The West Hotel & Spa?

Sorry, there's no onsite parking at The West Hotel & Spa.

Is airport shuttle service offered by The West Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 420000 per vehicle.

What are the check-in and check-out times at The West Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The West Hotel & Spa and nearby?

The West Hotel & Spa has a spa.

Are there restaurants at or near The West Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around The West Hotel & Spa like?

The West Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 9 minutes' walk from St. Joseph's Cathedral of Hanoi.

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