I don’t know if I accidentally booked an ADA room but the restroom was disgusting. After one shower the water pooled in the uneven tile floor and never drained. There was standing water my entire stay between the door and the toilet. Also the mini fridge in the unit was unplugged for some reason, so the food I took back to the room couldn’t be safely stored.
The staff was great but I might as well have stayed in a cheap motel because the room was pretty nasty for 180 dollars.
Jacob
Jacob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
LuLu
LuLu,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
michael
michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Don
Don,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Kay
Kay,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Very disappointed stay
First i had prepaid a head of time for a regular kind room and they gave me a handicap room....I went and talk to the manager and he finally gave me the right room after I told him what I paid for . I had paid for the weekend but my room didn't get cleaned nor towels replaced...I have never been more disappointed
Don
Don,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Bed wasn’t made up room wasn’t clean. Asked for a new room wasn’t available had to switch hotels and wait for refund.
deandre
deandre,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Stephanie
Stephanie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Chad
Chad,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Austin trip was amazing
We had a wonderful experience. I LOVE Really Good customer service. Nathaniel, Faith and Drea all went over and above to make me and my daughter feel right at home in Austin. That Ribeye steak was EVERYTHING!! WE WILL DEFINITELY BE BACK!!! Thanks for everything
Marchelle
Marchelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Montrey
Montrey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
david
david,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 8 日
Homero
Homero,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 29 日
Pablo
Pablo,3 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 29 日
stephanie
stephanie,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
Hotels.com and hotel do not communicate
This hotel and hotels.com do not communicate. You will be charged without your permission by either Hotels.com or the hotel.
Heliodoro
Heliodoro,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
Harkaran
Harkaran,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
NA
Kurt
Kurt,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 27 日
Casey
Casey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
No complaints!
Stephanie
Stephanie,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
The front desk agents (Justone and the other African American gentleman) that helped me were very kind and helpful.
Room was clean and just what I needed. Food options were plentiful since I was iced/snowed in most of my stay.
Only complaint is a few of the gym machines were out of order. I made due with what was available.
Sakeenah
Sakeenah,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Catherine at the front desk was sweet, courteous and prompt