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Terasu Riviera Maya Hotel & Spa, en Xcaret

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Experience the charm of Terasu Riviera Maya Hotel & Spa, en Xcaret, an upscale boutique hotel near Río Secreto and Xplor Theme Park. Treat yourself to a rejuvenating massage or enjoy free continental breakfast by the garden. The outdoor pool beckons you to relax while staying connected with in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach towels
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser

For families (6)

  • Microwave
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is CNY911
CNY1,125 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Culinary celebrations
Savor free continental breakfast and a hosted evening meal at this hotel's restaurant. Vegetarian, locally-sourced, and organic food options abound.
Spa sanctuary
Luxurious massage therapies soothe tired muscles at this hotel. Yoga classes build strength. A peaceful garden offers solitude for meditation.
Dreamy night awaits
Premium bedding, down comforters, and rainfall showers create a sanctuary of comfort. Blackout drapes ensure undisturbed sleep with balcony and minibar access.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

Superior Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very Good, 5,320 reviews
The price is CNY1,461
CNY1,791 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xplor Theme Park - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Cenote Santa Cruz - 4 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪El Xentral - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪Mercado de la Merced - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

When you stay at Terasu Riviera Maya Hotel & Spa, en Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 180 to 250 for adults, and MXN 180 to 250 for children
  • Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Terasu Riviera Maya

Terasu Hotel Spa at Xcaret

Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel

Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret offer free cancellation for a full refund?

Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.

What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Terasu Riviera Maya Hotel & Spa, en Xcaret and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an onsite restaurant.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Terasu Riviera Maya Hotel & Spa, en Xcaret like?

Terasu Riviera Maya Hotel & Spa, en Xcaret is a short 16-minute walk from Xcaret Eco Theme Park and 12 minutes' walk from Xplor Theme Park.

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Reviews

Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent, with many guests praising the quality and variety of the meals. (12 reviews)
  • The spa offered amazing massages and a relaxing experience. (3 reviews)
  • The pool was a great place to relax, with some guests enjoying it in the late afternoon heat and others finding it excellent at night. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Parks
Restaurant
Location
Breakfast
Maps

Reviews

Verified

10/10 Exceptional

The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!
Alcario, 3-night trip
Verified

10/10 Exceptional

Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.
Leonardo, 1-night trip
Verified

10/10 Exceptional

The best part is the staff. They’re kind and help with anything you need. The breakfast is great and the rooms are super clean. It’s a beautiful setting overall and down the street from a great bakery/café for lunch. Highly recommend!
Valeria, 2-night trip
Verified

10/10 Exceptional

Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied
Kewen, 5-night trip
Verified

10/10 Exceptional

Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you
Gregg, 2-night trip
Verified

10/10 Exceptional

The staff went above and beyond to assist with transportation and parks located nearby the staff walked with us to and from the parks to ensure we were safe.
On our way to XPLOR with the staff.
Lisa, 4-night trip
Verified

10/10 Exceptional

So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Liliana, 1-night trip
Verified

10/10 Exceptional

Fresh, beautiful view. Can use some variety tho
Stephanie, 5-night trip
Verified

10/10 Exceptional

Super friendly staff, I love to stay here again for vacation
Chuyi, 3-night trip
Verified

10/10 Exceptional

Very nice people I recommend this place 💯
Brianna, 4-night trip
Verified

10/10 Exceptional

The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Edward, 7-night trip
Verified

10/10 Exceptional

Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!
Michele, 2-night trip
Verified

8/10 Very good

The staff is very nice and the room was clean every day.
CHRISITNA, 7-night trip
Verified

8/10 Very good

Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Yansong, 2-night trip
Verified

10/10 Exceptional

The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it.
Jose, 4-night trip
Verified

10/10 Exceptional

Hidden in the jungle near the Xsenses park, it feels very secluded. Check in was very attentive, the room is very well appointed and the dinner options are excellent.
Raphaelle, 1-night trip
Verified

10/10 Exceptional

Amazing location, staff and facilities

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.
Sharon, 1-night trip
Verified

10/10 Exceptional

We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!
Sheryl, 3-night trip
Verified

10/10 Exceptional

The staff go above and beyond for you. The monkeys are everywhere and the food is wonderful. The little bakery down the way is wonderful as well.
Sonya, 3-night trip
Verified

10/10 Exceptional

Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended!
Elena, 5-night trip
Verified

10/10 Exceptional

My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend.
Sunyoung, 4-night trip
Verified

10/10 Exceptional

Excellent Hotel

I love this place, very neat place with friendly staff. I loved the trees and the way they kept the trees.
Seyedmohsen, 3-night trip
Verified

10/10 Exceptional

Hotel exceeded expectations! Staff was fantastic!!
Bernard, 3-night trip
Verified

10/10 Exceptional

Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!
Jianmin, 3-night trip
Verified

10/10 Exceptional

Convenient for our planned day at Xcaret. Everyone at the Hotel was super nice, and they had excellent service.
Biviana, 2-night trip