Location was great large parking lot and safe, room was clean, receptionist was great. Breakfast on the go is included.
真实旅客
1 晚行程
6/10
Very dated building rooms are dated just OK
brian
2 晚家庭旅行
4/10
Pool is permanently closed. The room was average and okay. It was the front desk clerk that made the experience so bad. She was rude and condescending. Wouldn’t revisit because of this. The hotel itself seemed fine if you aren’t planning to enjoy swimming or customer service.
Samantha
1 晚行程
10/10
Great and quick checkin....room was ready eventhough we got there 3 hours early. Hotel still in middle of renovation, but our room had already been completed...and done extremely well. Wonderful amenities and furnishings.
Jeffrey
1 晚结伴旅行
8/10
The building is being remodeled so the pool is drained and the breakfast is not a hot breakfast.
真实旅客
1 晚行程
8/10
charles
1 晚行程
6/10
The front desk person was extremely nice each interaction. I was taken back when right before I was getting ready to sign that she stated the pool was out and the hotel was under construction. I wish it would have said that before I booked. My son was there for a baseball tournament we chose this hotel for location, pool, and breakfast. The breakfast choices we weak at best due to once again the hotel being under construction for 2 YEARS.
真实旅客
2 晚家庭旅行
6/10
Staff were all excellent and very friendly and helpful. The hotel itself was the problem. Now, keep in mind they are in the middle of a remodel so that definently plays a factor in this review. The pool was closed which neither the hotels website or Hotels.com website mentions. It also says they have a bar and complimentary continental breakfast. The bar wasnt open, not sure why and the "breakfast" was a choice of cereal, bagels, or Jimmy Dean microwave sandwiches. There is an amazing bbq joint literally across the street. Riverside bbq and Thyme square about 5 minutes away had AMAZING breakfast. All that being said we were only in town one night and the room was quiet and clean.
Andrew
1 晚家庭旅行
10/10
Paula and Steve
1 晚商务旅行
8/10
Hotel under renovation with the smell of drywall in the air. Nice enough for a business related overnight trip, though. The bed was not very comfortable. Amenities were satisfactory. Decent morning coffee.
Amanda
1 晚商务旅行
10/10
Robert
1 晚行程
8/10
Good
Philip
1 晚商务旅行
8/10
Robert
1 晚行程
10/10
Nice hotel. They are remodeling but it’s not noticeable.
Randy
1 晚商务旅行
4/10
Tv and phone didn’t work which was a bummer because we wanted to watch a specific game that was televised on a screen bigger than a phone. The reviews on breakfast sounded good, it was however, not good. Bagels, no hot food. If you do chose the atrium, make sure you ask for one of the newer rooms
Bradley
1 晚行程
4/10
I travel with a certified service dog. I was asked to show proof of certification. Then answer intrusive questions. The room did not have a working phone to the front desk. There was a huge stain on the dining set chair, stain on gold chair by window. Lastly the hair dryer did not match plug. I did get a good nights sleep but I was medicated. I stayed here because the reviews were very good.
真实旅客
1 晚家庭旅行
8/10
Derek
1 晚商务旅行
8/10
Dennis
1 晚行程
6/10
The pool was closed. The restaurant was closed. I was refused service without a cash deposit that was not mentioned when booking the room due to my location proximity. Overall the process could have been smoother and less embarrassing.
Anna
1 晚行程
8/10
Thomas
1 晚商务旅行
10/10
Very old and not renovated in a long time
Henry
1 晚行程
10/10
Great service
Juan
1 晚商务旅行
10/10
Even though under renovation, very cleanly and friendly staff
Sarah
1 晚行程
6/10
Property stated they had restaurant and bar on-site and after checking in, I was told that neither were open, due to renovations.