In the heart of Chuo Ward, SOTETSU GRAND FRESA KUMAMOTO is your ideal retreat. With a restaurant on site and helpful staff, guests can unwind in comfort. Enjoy convenient perks like dry cleaning/laundry services and luggage storage.
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
What's nearby
Kumamoto City Hall - 5 min walk - 0.5 km
Sakura Machi Kumamoto - 6 min walk - 0.5 km
Kumamoto-jo Hall - 7 min walk - 0.7 km
Kumamoto Castle - 11 min walk - 1.0 km
Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km
Getting around
Kumamoto Airport (KMJ) - 54 min drive
Kumamoto Minami Station - 8 min drive
Fujisakigumae station - 16 min walk
Kumamoto Station - 29 min walk
Suidocho Tram Stop - 9 min walk
Restaurants
資さんうどん - 1 min walk
Starbucks - 1 min walk
ウエスト 生そば居酒屋 - 1 min walk
龍の家 ワシントン通り店 - 1 min walk
餃子屋 弐ノ弐 - 1 min drive
About this property
SOTETSU GRAND FRESA KUMAMOTO
When you stay at SOTETSU GRAND FRESA KUMAMOTO, you'll be within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. Fellow travelers love the helpful staff and nearby shopping. The property is just a short walk to public transportation: Suidocho Tram Stop is 9 minutes away.
At a glance
DONE
Hotel size
247 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Shared microwave
Traveling with children
Bed rails
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path to elevator
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
Mobile payment options include: PayPay, LINE Pay and R Pay.
Cashless transactions are available.
Also known as
SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto
Frequently asked questions
Are pets allowed at SOTETSU GRAND FRESA KUMAMOTO?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SOTETSU GRAND FRESA KUMAMOTO?
Sorry, there's no onsite parking at SOTETSU GRAND FRESA KUMAMOTO.
What are the check-in and check-out times at SOTETSU GRAND FRESA KUMAMOTO?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
Are there restaurants at or near SOTETSU GRAND FRESA KUMAMOTO?
Yes, there's an onsite restaurant.
What's the area around SOTETSU GRAND FRESA KUMAMOTO like?
SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a short 9-minute walk from Suidocho Tram Stop and 7 minutes' walk from Kumamoto-jo Hall. Travelers say this hotel is in a good location.
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SOTETSU GRAND FRESA KUMAMOTO Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Amenities
Restaurant
Store
Breakfast
Shopping area
Lobby
Shopping malls
What guests liked
Breakfast was excellent with a good variety of local and international options. (11 reviews)
The property is super close to large shopping and dining areas. (3 reviews)
This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Verified traveler
3-night trip
10/10 Exceptional
May 12, 2025
Very good hotel and experienced a nice stay there! Will choose this hotel again