Water only got Luke warm, the shower door doesn’t close all the way. No microwave in the room
Joycelyn
Joycelyn,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
First of all they took a $25 per night security fee which you don’t get back for 2 weeks !! Irregardless the room was not clean at all. I found a rubber band for a kids braces on the rug, and the carpet had old dog stains including a spot where it looked like a dog defecated and was never washed properly. The bathtub for the shower was clogged and filled about 6 inches and the drain was rusted. Maintenance fixed this by day 3 of my stay. If the tub was properly cleaned the housekeeping staff should have known it didn’t drain.The towel racks in the bathroom were dirty and rusty and the bathroom door had a white substance spackled all over it and hadn’t been washed in a long while. I also left $ 20 dollars on the counter near the TV and although I had 1 more day in the room, the room was cleaned and the money was gone. The housekeeper took it without knowing if it was for them. Overall I would not recommend this hotel. Hyatt has certainly gone down hill.
claudia
claudia,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Clayton
Clayton,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 18 日
The room was spacious and nice. Just a few wear and tears. The wall had spots and seems like a little mold. The bathroom had hair in it. The bed was comfortable. Nice breakfast. Friendly staff.
Heaven
Heaven,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Everything was good. The front desk ladies were awesome
Caitlyn
Caitlyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
The room was very comfortable, sitting area was great, bed was very comfortable.
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Billy
Billy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Na
Rebekah
Rebekah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Cornelius
Cornelius,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Clean room
robert
robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Duran
Duran,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 27 日
I prefer to stay at hotels that have EV chargers.
Diane
Diane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Guijhon
Guijhon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Not the room I requested. Parking was safe.
Juline and Roger
Juline and Roger,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 4 日
Under staffed with untrained employees.
After 50 minutes and the one person working couldn’t find our reservation, we cancelled our reservation and tried to book a room at the front desk and he was unable to do so as well. There was no one in management to help him so we went to the Holiday Inn next door. We were not the only ones who had a problem either. Train your staff or have a manager be available.
Margaret
Margaret,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Wonderful room. Comfortable bed.
Jane
Jane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Everyone was very friendly. The customer service was great too. Breakfast was ok. The kids loved the pool
Jacobia
Jacobia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 19 日
Air conditioner so loud could not sleep
Partition cut off window so it was like sitting a cave to watch tv. Would not recomnend
Patricia
Patricia,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Good place to stay
Great staff and clean hotel. The rooms are a little dated and no plugins near the bed. I would stay there again.
Larry
Larry,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Great location. Close to all of the shopping and dining at Hamburg. The room was clean and well kept. The staff was friendly. Overall a great stay.
Matthew
Matthew,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Very easy parking, room was clean and staff was friendly and helpful. Would definitely recommend.