10/10
After trying to charge my EV at a public station which failed, decided to stay and made reservation. On the way there, i ran completely out of power right in front of The Kent. Ethan, the valet person, saw it happen and helped me push my car to a safe parking space without even knowing I was going to be a guest. Battery, including reserve, was completely drained. He had me go to check in and spent hours making sure I got enough charge to get back in the road safely. This type of dedication to the universality of kindness flowed through every part of the hotel in all if the staff. While certainly not the cheapest, certainly one of the best stays in my 30+ years of personal and professional al travels! Thanks to all the staff and may the peace you spread come back to you all 100 fold!
James W
1 晚行程