First the people were very nice, the shuttle drivers and front desk were nice. However, when I arrived and got my first room the fridge was broken. Asked for a fix, I was in a king suite, got down graded to a double queen, but yeah the fridge worked, had a place for my diabetes medication. Took a long time to get up and down as one of the elevators was broken the whole stay. Second room, bathroom door was broken, wouldn't open all the way or close completely. Internet and tv, my tv would not connect to the netflix or max, just spun and said no connetivity. called the front desk 4 times over 2 days and said we will send a person, never did... overall a very sad stay, one of the worst Courtyard properties I have stayed at...