The room is dusty and not cleaned, toothpaste, toothbrush and shower gel are not prepared.
XIAOYAN
XIAOYAN,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
There was no sheets for the couch and the blanket was ripped and just sad for an extra blanket. The extra pillow also dis not come with a pillow case.
Stacey
Stacey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Jackeline
Jackeline,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
ALEX E
ALEX E,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Mark
Mark,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Marie helene
Marie helene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Service
It was warm and friendly. My room was very clean. When I requested a specific room closer to the elevator they were happy to accommodate
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
pool is bad
The staffs are very nice and friendly.
The breakfast didn't have too much choice. Banana in green color and only have Green apple.
The pool is extremely cold. I told the staff but didn't have any improvement. After I swam, my face is all red. Don't know what kind of chemical which they added.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Dawei
Dawei,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Alexander
Alexander,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Thomas
Thomas,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 7 日
Cathleen
Cathleen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Jean-Francois
Jean-Francois,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
An Excellent Choice
I was shocked a hotel this nice was as inexpensive as it was. The front desk staff were very nice and accommodating, the breakfast was fresh and hot, and the rooms were extremely comfortable! I would definitely stay again if I’m in the area.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
An early morning fire set off the alarms so myself and the other guests got out of bed and left the hotel. Stood outside in freezing temps and NO ONE from the hotel ever came out to communicate what was going on. Eventually the fire department came so we knew it was not a false alarm. We obviously could not get back into our room to get our belongings and ended up being very late for an event we were attending. It was finally a guest that told us that the fire department was letting people back into the building. Zero communication from staff. I reached out to Hyatt corporate to see if they would refund or comp us. They offered 2000pts on their crappy rewards program (a nights stay can run up to 80,000 pts). They finally agreed to escalate my complaint and I was told I would hear back w/i 72 hrs... That was 5 days ago. Their handling of a potentially dangerous situation has been absolutely terrible.
Derrick
Derrick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Excellent
Daniel
Daniel,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
Nice stay
The hotel was nice. The staff were lovely and very accommodating. My only complaints are: better pillows, a warmer pool, and more outlets.