The hotel is well appointed and is in a great location, in the heart of downtown Raleigh. We could easily walk to places like Morgan Street Food Hall and the Videri Chocolate Factory. The only drawback was the front desk staff. Something was wrong with the computer and check-in took a while. Bothe the front desk clerk and her manager weren’t rude but they seemed a bit hapless. We had to go back down to run the credit card one more time. Also, when I called to ask when the construction noise in a nearby room would stop, the same clerk said she didn’t know because mine was the first complaint she was receiving about it. She said she would find out and call me back, but she never did.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Kathleen
Kathleen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Good hotel, clean well presented and good sized rooms. Staff friendly and helpful
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Jessica
Jessica,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Caitlin
Caitlin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Great location and customer service
Great downtown location within walking distance to the convention center. We came from out of town and stayed there to attend a concert. The hotel was clean, updated and the lobby was buzzing with energy. A few other pluses include - One, we valet parked and avoided any potential traffic/parking issues during our stay. Two, while the hotel has a restaurant, there are plenty of good restaurants within walking distance. Three, the staff was very courteous and helpful. Four, the location put us in the mix of local culture events happening in the area just outside the hotel. I would definitely stay there again.
Kiala
Kiala,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
I was supposed to have a king room and they didn’t have one available when I got there. I was giving a room with 2 queens and didn’t get offered any kind of refund