I typically don’t stay at Best Western hotels because they’re all independently owned, which creates inconsistency. I was, however excited to stay here given it was a BW+ and it had a tree house theme. I like the tree house theme but the hotel is rather old and out-dated. The jacuzzi was broken for the duration of our stay and our room was very dirty when we arrived. Several sockets were loose, one lamp was broken, and all of the faucet handles were loose to the point where the water wouldn’t stay on. The air conditioner was caked with dust and had a weird odor, and overall, the room was a bit small for two people. Next time I go to Mount Shasta I’ll look at staying elsewhere.