The location is good for people who are driving with easy parking.
The bad point is the room's lack of temperature control. The temperature is locked at 22 degrees, and I informed reception that they can't do anything about it. It is freezing cold inside the room.
Shih wei
Shih wei,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Rimelig og bra
Trond
Trond,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Always a very pleasant check in experience with this hotel. The staff are very kind and customer service is A1.
The location is a bit odd as in the middle of a trading estate.
Nick
Nick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Sanjay
Sanjay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Shabbir
Shabbir,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
Ok hotel but not worth the price
Stayyed here a couple of times and at the village chain many times. Check was a bit slow as the self checknin was in error but nevermind. Food in restaurant nice and fresh, good service and reasonably priced. Room clean as expected. Tried turning on TV but remote was missing, unsuccessfully tried contacting reception by scanning the QR code for this - dont bother nobody replies. Walkwd down and asked for a remote, half an hour later one was brought and now the TV doesn't actually work!! By this point i wasnt going back to reception and no point in messaging. Little thing maybe but you expect a working TV when paying so much for the room. Car park also a bit busy and poor markings.
gareth
gareth,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Nick
Nick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Gilly
Gilly,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
priya
priya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Mr Ashley
Mr Ashley,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Omran
Omran,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Filipe
Filipe,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Fire alarm nightmare.
Nice hotel - clean. There was a fire alarm in the night time and we all had to walk downstairs and outside in the cold. Then to be standing therr for 10 minutes not being told anything. Another guest was shouting at the staff who shouted back at the-guest!
We had to walk back up the stairs to the 2nd floor. I am disabled and asked the staff about the lift who replied it wont be working for ages yet and walked off!!
Nick
Nick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Night staff unable to control rowdy guests
Terrible nights stay. The door of the club room had a gap of about 1 inch at the bottom and any corridor noise was heard even with towels blocking the gap.
Female occupants of the room opposite were rowdy, loud and had lots of “gentlemen callers” all through the night.
The night staff were informed 3 times but no action was taken. They had plenty of opportunity as the “ladies” went outside for smokes every hour and banged the door on exit and entry.
I know it’s hard to control bad behavior but I felt very let down that no attempt was made by staff to talk to the “ladies” when they were in there room.
Seemed like everyone on our floor apart from the “ladies” were at Starbucks when it opened all complaining about the lack of sleep and staff inaction.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Shaun
Shaun,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Pre hospital overnight stay
I arrived early evening and was complimented on how easily i checked in
I asked for cab to be booked for me for mirning i checked bit later and it hadd been done
Room service good a little wait but no issue,easy to book
Room bit chilly but again not problem
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
April Long Weekend away
Stayed at this hotel on 3 previous occasions. I find location perfect for my purposes. Service and cleanliness is always good. However, I was surprised to be charged parking fees for the first time, although I was a guest - not a good policy!
Phil
Phil,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
All the facility were excellent
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
E
E,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 17 日
Ana
Ana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Could be better
On check in we were asked to pay £5 to use the pool, when queried it was included.
Childs mattress was left next to a used cigarette butt on the room floor!
No additional mug for child even though the room was for 3?
And families could be better placed away from the lift, as opposed to the first door, being woken with every guest coming onto the floor.