The location is good for people who are driving with easy parking.
The bad point is the room's lack of temperature control. The temperature is locked at 22 degrees, and I informed reception that they can't do anything about it. It is freezing cold inside the room.
Shih wei
Shih wei,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Good Hotel, shame havd yo pay extra for Spa
Okay hotel, nice bed and good sleep. Would have neen better if didnt charge to use the spa facilities
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
David
David,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Nice Hotel - poor service
Nice location poor service sums it up. Had no toilet roll in the room on arrival. Informed staff as we passed by and they said they would deal with straight away but two hours later still had nothing. Eventually brought something to room but no apology.
Staff not very knowledgeable and struggled to get orders right.
Think Village has great ideas, food is good and sport on TV's but need further training for staff.
Andrew Wyn
Andrew Wyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Rose
Rose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
RYUICHIRO
RYUICHIRO,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Liam
Liam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Barry
Barry,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
Bring your own hairdryer
If you like to do any queries you have during your stay on webchat rather than a real person, then this is for you. Personally I rate customer service as a very important part of hospitality and this hotel is seriously lacking. Female travelling alone - late to breakfast after not getting hairdryer on two requests, only to be told no refund as i had booked on Hotels - will not stay at a Village Hotel again.
Jo
Jo,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Ritesh
Ritesh,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Issei
Issei,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Pete
Pete,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Could be much better
Not a bad hotel. Gym and pool very busy also kids are there so make sure you go after there timings have finished. Bar is good. Found prices for drinks and food quite expensive for the location. But in general was an ok stay.
Nitesh
Nitesh,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 21 日
We stopped here whilst attending a concert at Wembley area.
So we didnt spend much time in the room.
The bed its self was dirty, sick marks down both sides off the bed. Carpet dirty patches from the sick. Burnt holes in the carpet. Some kind of liquid spills down the walls. Shower was amazing but not clean.
Rebekha
Rebekha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Barry
Barry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Gillian
Gillian,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Rimelig og bra
Trond
Trond,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Gray
Gray,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Always a very pleasant check in experience with this hotel. The staff are very kind and customer service is A1.
The location is a bit odd as in the middle of a trading estate.