Service desk staff welcoming and kind. Facility is not up to standards- filthy carpet that needs replacing too, food in restaurant was very poorly prepared, overpriced, and disappointing although the staff were nice and hospitable. Location convenient for day trips by rail into Venice but not much around this facility so you are mostly captive.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Perfect stop over for one night, close to the airport
Susie
Susie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
Kesara
Kesara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Reservé una habitacion de 27 metros me dieron una de 20 al lado del cuarto de mantenimiento, ademas de eso pedi explicacion me dijeron que estaban llenos,me ofreciron una bebida gratis ja, y trato de hablar con hoteles.com y ya no tiene perosnas solo robots de IA que no resuelven nada y eso que soy VIP pues al año saco mas de 70 noches , una decepcion total.
Germán alejandro
Germán alejandro,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
The stay was nice. The only problem is the hotel advertisement states that they have shuttle service from the airport. We could not find the shuttle service and when we tried to call the hotel to ask about shuttle service, we got no answer.
Tresa
Tresa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Great hotel! Proximity to the train station was a plus!
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Jorge Humberto
Jorge Humberto,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Check In was awesome friendly staff
KENDOLYN
KENDOLYN,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
We Are Not Guests Needing Compensations Usually
Problems experienced and the hotel's response:
No show on shuttle at airport after confirming the times. Waited 1 1/2 hours after total of 13 hours of flights: hotel finally said to take an Uber and paid for it.
Put in room furthest away from the lobby on 3rd floor even though I have mobility issues: moved to closer room on 2nd floor (an upgrade)
Elevator door didn't "back off," but hit left arm leaving a bad bruise for 2 weeks: provided a ginger ale upon request that later had to be removed from the bill
Housekeeping left our room door unlatched and visibly open: provided a complementary "drink and snack" for 2, that later had to be negotiated as the snacks on the Snack Menu were not included (only chips or nuts) - unclear so management offered to pay half.
Anna
Anna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Amarilys
Amarilys,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Perfect Location to airport
Perfect location for overnight stay before flight out of Venice. Train station is directly behind hotel and so convenient. The room was spotless , renovated, and spacious like in USA.The hallway carpet needs to be replaced. The staff were wonderful at check in and check out. Andrea and Irene at the bar were the Best! Great customer service. Of great value and convenience is the airport shuttle is not an extra charge ; it’s included in price. Food in restaurant is fairly good.
Cathy
Cathy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Loin de tout en pleinne campagne
Georges
Georges,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Nathalie
Nathalie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Francois
Francois,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Our rooms peeled of sewer really bad. We had the window open all day while away touring
The soaker tub faucet did not work
The bathroom sink plunger did not open to drain water when using to brush your teeth or wash your hands.
Steve
Steve,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Naga janaki
Naga janaki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
THOMAS
THOMAS,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Nice hotel for Venice!!!
Lovely hotel for discovering Venice.
Next to the train station. 20 min and you are there. Staff very friendly and helpful.
Nice breakfast to start the day.