Skip to main content

Diamond Hotel

2.0 star property
Hotel within easy reach of Babbacombe Beach

Choose dates to view prices

At the heart of Torquay City Centre, The Richmond Hotel offers a warm welcome with multilingual staff and free WiFi in public areas. Previous guests have appreciated the attentive 24-hour front desk.

Reviews

6.4 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (4)

  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Multilingual staff

Similar properties

Interior entrance
The Imperial Torquay
Torquay City Centre
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.4 out of 10, Very Good, 1,074 reviews
The price is CNY604
CNY725 total
includes taxes & fees
Jun 21 - Jun 22
The Imperial Torquay
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 8 min walk - 0.7 km
  • Torquay Marina - 8 min walk - 0.7 km
  • Torre Abbey - 9 min walk - 0.8 km
  • Inner Harbour - 11 min walk - 1.0 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 43 min drive
  • Torquay Station - 14 min walk
  • Torre Station - 16 min walk
  • Paignton Station - 16 min drive

Restaurants

  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪Nexus Games - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪TQ Beerworks - ‬5 min walk
  • ‪Visto Lounge - ‬8 min walk

About this property

Diamond Hotel

  • Diamond Hotel puts you within a 15-minute drive of Babbacombe Beach and South Devon. Guests can keep active with nearby scuba diving.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Multilingual staff

Room amenities

More

  • Weekly housekeeping

Fees & policies

Parking

  • Self parking is available for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Are pets allowed at Diamond Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Diamond Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Diamond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Diamond Hotel and nearby?

Have fun with nearby activities like sailing, scuba diving, and windsurfing. Additional recreation nearby includes birdwatching.

What's the area around Diamond Hotel like?

Diamond Hotel is a short 10-minute walk from Princess Theatre and 11 minutes' walk from Torre Abbey Sands.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Diamond Hotel Reviews

6.4

Good

6.8

Cleanliness

8.4

Location

7.4

Staff & service

5.6

Property conditions & facilities

Popular mentions

Room
Bathroom
Bed
Service staff
Lobby
Parking
Shower
Location
Elevator

Reviews

Verified

8/10 Very good

Staff were friendly
Chandan, 1-night trip
Verified

6/10 Good

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Sam, 2-night trip
Verified

4/10 Fair

Good location, bad room.

Great location for festival. Large balcony with good views. Bed on slope so uncomfortable and room smelt funny. No hand wash.
Jason, 1-night trip
Verified

2/10 Poor

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Matt, 2-night trip
Verified

8/10 Very good

The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Carmen, 2-night trip
Verified

10/10 Exceptional

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Kirsty, 2-night trip
Verified

4/10 Fair

Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.
Donna, 1-night trip
Verified

6/10 Good

Overnight stay

Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
Beverley, 1-night trip
Verified

2/10 Poor

Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Penny, 1-night trip
Verified

4/10 Fair

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Lewis, 2-night trip
Verified

2/10 Poor

This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Kirsty, 1-night trip
Verified

2/10 Poor

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Maureen, 2-night trip
Verified

8/10 Very good

Excellent service by Hotel Staff
sukhwinder, 1-night trip
Verified

8/10 Very good

The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning
Evelyn, 2-night trip
Verified

2/10 Poor

I was s bit worried staying there as a single traveller
Yvonne, 1-night trip
Verified

8/10 Very good

Required a lot of up and down climbing to get around
Robert, 4-night trip
Verified

6/10 Good

Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
Nick, 3-night trip
Verified

10/10 Exceptional

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Claire, 3-night trip
Verified

2/10 Poor

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Charlie, 1-night trip
Verified

2/10 Poor

Horrible
Donna, 1-night trip
Verified

2/10 Poor

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
AnnMarie, 11-night trip
Verified

4/10 Fair

It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.
Chipped cup in room for tea and coffee
View from the room
Damaged leaky bath
Alan, 1-night trip
Verified

8/10 Very good

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Raju, 2-night trip
Verified

2/10 Poor

We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down
Rachel, 1-night trip
Verified

6/10 Good

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Tammy, 1-night trip