I had many hiccups, i ll brief them one by one. Overall experience average
Condition of resort not up to the mark
Issues
1. Checkin took more than an hour due to their inexperience to find the booking itself (inexperienced staff)
2. Downgraded my room without my knowledge as they were not having superior room available.
I got to know because superiors rooms are in different building and they alotted me room in the deluxe room building.
When asked staff had no answer to it
3. Room conditions were average, untidy furniture, fused bulbs and dirty linen.
4. No complementary dinner or anything even after they downgraded and agreed to give some complementary stuff as they cannot refund the difference amount.
5. Breakfast was average and again staff was inexperienced or rude most of the time.
6. Slow Room service, had to wait 30+ mins to get water.
Strongly advice not to book if planning to visit with family or friends.
Worst property …….
I book for 3 nights 3 rooms with family and we just stay one night next day check out
Reason
Room so dirty
Blanket got hair and smelly
Toilet so dirty
Staff rude
No amenities
Property around area no manage well
I have worst experience and I feel embarrassed in front of my family
If you ask for points from 0 to 10 I give zero
Even we check out 2 day early staff didn’t ask why you checkout
Because I know I can’t get refund back we pay for three night $1000
Vipin
3 晚家庭旅行
8/10
Everything was great during the stay. Airconditioners were old and were making noise. Other than that it was a pleasant trip.
Jaswanth Prasad
3 晚家庭旅行
6/10
not customer friendly
Puneet
2 晚家庭旅行
6/10
Prateek
4/10
Rooms were not clean, bedsheets were dirty, had to call room service to change. The glasses and water bottles in the room were not clean. Overall upkeep of the room was not up to a standard for it to be called a three star hotel.
Viral
1 晚家庭旅行
10/10
The hotel rooms & services were amazing .
We loved it!!
MANOJ
2 晚商务旅行
8/10
真实旅客
2 晚行程
10/10
Good one.. Buffet spread is good and lot of varieties available in breakfast buffet spread.
Privacy is a matter of concern when there are functions in their convention hall..
真实旅客
1 晚家庭旅行
6/10
It was good stay
真实旅客
1 晚行程
2/10
The curtains, sheets were stained, bathroom was dirty and stained, the food was below average,
真实旅客
1 晚家庭旅行
4/10
Fabian
6 晚商务旅行
4/10
真实旅客
1 晚行程
6/10
Decent stay ...Cleanliness and Front office needs grooming. Dhaba restaurant is very good. Linen in the rooms need to look fresh. the place needs a lift.
srinivasa
3 晚家庭旅行
6/10
This is an excellent resort from the past .. everything they have is outdated and for the prince and star rating they show .. I expected more ... Staff was friendly and they restaurants is over pricey .. Much better food is available outside for lesser price ... I think they are planning some remodeling and I hope it’s for the better otherwise I don’t think it’s that great of a place
Mepi
1 晚商务旅行
2/10
真实旅客
4 晚行程
10/10
Nice hotel resort.. Awesome stay.. Ambience and staff.. Good weekend gateway...
真实旅客
1 晚行程
8/10
It is easy to access from the Airport.
I
1 晚行程
10/10
真实旅客
2 晚行程
2/10
I checked in hotel & stayed inside room for 30min, would not even imagined to return this place. I just checked out in phone & took taj near airport .