My family goes on mini vacations and we are always on a budget. We know the hotel was a 3 star hotel, but for us it was more like a 1.5 star. The photos look great online but the hotel doesn't look as nice. They only spent money on the entrance and the rest of the hotel was just ok. The biggest disappointment for us was the pool and a broken hot tub. The water was very scummy and made my kids itchy. The 2nd day of our stay someone had an accident in the pool and the staff didn't even close the pool or place a note to notify guests of an issue. We went down to use the pool later in the afternoon and we found the mess and we notified the front desk and their response was oh that happened earlier today. So swimmer was NOT SO GOOD. At check out I asked to talk with a manager and the staff told me there was not one on site, so they gave me a phone number to call. I called and it has been almost a week and noone has returned my call. Would not recommend this hotel even on a budget!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Very good free breakfast every morning is a big plus.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Jeremiah
Jeremiah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Thanks For The Moment
Very nice, very comfortable, right in front of a bowling center.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Our room had ants but once we told front desk they offered us a new room. Overall great staff and stay
Maurice
Maurice,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 7 日
First, we were given the wrong room we waited in that room until the clerk came up and delivered a new card for the correct room.Then the pool and jacuzzi were closed when we went down to use it. I spoke to the front desk clerk to request a 2 hour late chechout so we could use the pool the next day, He said he needed to speak to the manager and would call me a back in a few minutes. I never received a call back.
I missed my husband's birthday and valentine day due to a death in my family. My husband and I were separated for 2 weeks during this time.This was suppose to make up for that.I would like a refund or credit room upgrade. We were there for the hot tub and the pool. Our celebration was very much altered. Thank you,
Mary Gunn
Mary
Mary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Raul
Raul,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Tina
Tina,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
service was great fast and quick. room just as described as in the picture
Azuree
Azuree,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 23 日
Not going back again
We had stained matresses, sheets and pillow cases. Hair and eyelash found on bed. Stains on walls and garnage outseide of garbage can. It takes a lot for me to be disappointed, but i was definitely disappointed in the hotel as a whole. I will never go back. I have photos but apparently it wont allow me to upload. When i told the front desk they were just going to change the bedding. Lol i asked them to move us finally! Gross
Sheigh
Sheigh,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Vickie
Vickie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Quentin
Quentin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Staff was friendly, variety of complimentary breakfast items
Julie
Julie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
great stay! i’ll be back
trip with family for a navy bootcamp graduation. The hotel staff was extremely welcoming. The hotel was clean and housekeeping made sure we had clean towels and tissue every day even if we didn’t want our room cleaned. They are very accommodating for military families.
Jacqueline
Jacqueline,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 8 日
constance
constance,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Not too bad but there are better options in area
Overall was not a bad stay. We had to have the blankets and sheets changed on both beds as one bed had some questionable stains and the other was full of dog hair. They changed them immediately. They had really good coffee (coffee was available all day) and muffins during breakfast.