front desk was horrible.
Tried calling to ask a question, person who answered was rude.
When we arrived, no one was at the front desk, had to wait 15 + mins.
Catalina
Catalina,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
Parking was easy, some staff was pleasant, but the hotel itself needs to be updated. The floors creak badly, and the restroom in our room didnt have a shower knob so i was very difficult to turn on and off. The room wasn't even clean, the sheets were dirty and stained, the freezer had spilled milk or ice-cream that was frozen and gunked up. The
Todo muy bien , solo que volvieron a cobrarme la habitacion 2 veces mas el deposito que no lo liberan
Adrian
Adrian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Kristina
Kristina,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
Everything good, only the the room had little smell urinal, or ac smell i really dont know.
Nguyen Vu
Nguyen Vu,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Family time
Family fun time enjoying our time together and going swimming
Breakfast was good kids enjoyed the texas pancakes.
esther
esther,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Suite v regulate room
The suite want really much of a two room suite but it was a nice room I was a little offended that it’s called a suite though
vincent
vincent,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 8 日
Good hotel
Great stay affordable price
Hector A
Hector A,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Nice hotel
Edward
Edward,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Angelleen
Angelleen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Louis
Louis,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 27 日
.
Mariely
Mariely,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Conveniente, limpio, nos encantó ya que está muy cerca de SeaWorld…
Veronica
Veronica,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Excelente servicio, atencion y ubicación
Marlene
Marlene,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 19 日
Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!
Luis
Luis,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 18 日
Jeffrey
Jeffrey,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
There's a funky smell when you walk into the hotel. The hotel was removing old mattresses, tvs and chairs and the waiting area and halls were with boxes. The room had a weird humid smell to it. Our covers even thought they were clean had yellowish stains on them, one had a red dot about the size of a nickle. The pull out couch mattress was DISGUSTING full of stains, flat and old. Our door would close but towards the bottom to the side you could see inside/outside the room like the door isnt leveled correctly. There was a hole on the wall too.
Ivan
Ivan,3 晚家庭旅行
Travelocity真实住客点评
8/10 很好
2025 年 7 月 18 日
Magendran
Magendran,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Kenesha
Kenesha,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Weekend get away
Amazing we loved it perfect location lots to eat and shop around close to sea world
Juan
Juan,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.
Gwendolyn
Gwendolyn,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 7 日
Do not recommend there was blood on the mattress and Mattress cover